Monitoring Dell PowerEdge RAID Controllers in VMware ESXi

Monitoring Dell PowerEdge RAID Controllers in VMware ESXi


TechCenter is a community for IT professionals that focuses on Data Center and End User Computing best practices. Here you can learn about and share knowledge about Dell products and solutions.

Monitoring Dell PowerEdge RAID Controllers in VMware ESXi

There are several ways to monitor Dell PowerEdge RAID controller(PERC) health status in VMware ESXi. VMware provides a section for storage in the Hardware Health Status page via  vCenter server. However from VMware ESXi 5.0 onwards, the health status of PERC is not available by default. The reason is the LSI CIM Provider which provides the health status information is not available by default in VMware ESXi.

From VMware ESXi 5.0 onwards, the default storage health status page will have only harddrive information as shown below. It neither lists the health status of the RAID controller used nor the VDs created on it.

NOTE: Dell Customized VMware ESXi image also does NOT provide OR support this CIM provider, but it is available to be used at your risk.

To make VMware ESXi capable of listing the health status of information for PERC, perform the below steps.

  1. Download  the CIM Provider from LSI support page.
  2. Navigate to MANAGEMENT SOFTWARE AND TOOLS section and download LSI SAS 2108/2208 Certified SMIS provider for VMware ESXi 5.0 as highlighted below.

    3. Install the CIM provider on VMware ESXi using esxcli command ( for ex: esxcli software vib install –d ) OR any other supported methods available.

After the CIM Provider is installed, the hardware health status page shows the health information of PERC controller and the VDs created on it as below.

Currently the LSI CIM Provider provides only monitoring capability for PERC. For both monitoring and managing PERC on VMware ESXi, Dell recommends to use OpenManage Server Administrator(OMSA) available for download from Dell support.

Support Information

  Contact LSI for all the questions and/or issues related to this CIM provider. Refer to VMware KB for more details.

For more information relating to ESXi, visit the Dell TechCenter VMware wiki.

Comment Reminder

Unrelated comments or requests for service will be unpublished. Please post your technical questions in the Support Forums or for direct assistance contact Dell Customer Service or Dell Technical Support.. All comments must adhere to the Dell Community Terms of Use.

  • Could we then pull a controller log easily after installing CIM provider?

    Do we need to drop to maintenance mode for this?


  • Per my understanding, the CIM provider just populated the health information sensor details. It dont expose the controller log. you can export the controller log if you have OpenManage software installed. For collecting the tty log (controller log), it need not be in maintenance mode.