Upgrade from Dell customized VMware ESXi 5.0 to a later update using Dell Customized ESXi 5 ISO fails

Upgrade from Dell customized VMware ESXi 5.0 to a later update using Dell Customized ESXi 5 ISO fails

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Upgrade from Dell customized VMware ESXi 5.0 to a later update using Dell Customized ESXi 5 ISO fails

This blog post is written by Kiran Poluri and Krishnaprasad K from Dell Hypervisor Engineering team.

When upgrading from Dell customized VMware ESXi 5.0 to a later update using Dell customized VMware ESXi 5 ISO image, it fails with an error message as shown below.

This error occurs since the later versions of Dell customized VMware ESXi 5 ISO image carries different VIB name which provides the same set of files compared to Dell customized VMware ESXi 5.0. The upgrade is not successful when you encounter this issue. Once you reboot from this error prompt, it rolls back to ESXi 5.0. There is no data loss or configuration loss due to this error. Follow one of the below methods to resolve the issue before upgrade or after the issue is seen.

Method1
                From the ESXi 5.0 shell, run the following commands.
                           ~# esxcli software vib remove –n Dell-Configuration-VIB
                           ~# esxcli software vib remove –n Dell-License-VIB

                Once the command execution is successful, start upgrading using Dell customized VMware ESXi 5 ISO.

Method2
                Use VMware native ESXi 5 ISO image or VMware upgrade package to upgrade from Dell customized VMware ESXi 5.0.

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  • Hello.

    One question does the vmware iso when upgrading leave the nic drivers intact? Because if i install the vmware image on an dell 720xd the nic drivers is not included...

  • Hello MattiasZ,

    Apologies for the delayed response. It's correct that the VMware native image doesnt include the NIC drivers to initialize the NIC devices used in R720xd.

    However, during upgrade, the installer does check for the versions and if one of the source driver version is higher to the one available in the upgrade package, it skip modifying/upgrading those. So  the required drivers will be retained even after upgrading to the VMware native image from Dell customized image. If the driver versions in the upgrade package is higher compared to Dell customized source system image, then upgrade happens and in that case the NIC should get detected as it uses the new updated driver version.

    Hope that clarifies? Please post if you have further questions.

    Thanks,

    Krishnaprasad