Dell Community

Blog Group Posts
Application Performance Monitoring Blog Foglight APM 105
Blueprint for HPC - Blog Blueprint for High Performance Computing 0
Custom Solutions Engineering Blog Custom Solutions Engineering 8
Data Security Data Security 8
Dell Big Data - Blog Dell Big Data 68
Dell Cloud Blog Cloud 42
Dell Cloud OpenStack Solutions - Blog Dell Cloud OpenStack Solutions 0
Dell Lifecycle Controller Integration for SCVMM - Blog Dell Lifecycle Controller Integration for SCVMM 0
Dell Premier - Blog Dell Premier 3
Dell TechCenter TechCenter 1,858
Desktop Authority Desktop Authority 25
Featured Content - Blog Featured Content 0
Foglight for Databases Foglight for Databases 35
Foglight for Virtualization and Storage Management Virtualization Infrastructure Management 256
General HPC High Performance Computing 227
High Performance Computing - Blog High Performance Computing 35
Hotfixes vWorkspace 66
HPC Community Blogs High Performance Computing 27
HPC GPU Computing High Performance Computing 18
HPC Power and Cooling High Performance Computing 4
HPC Storage and File Systems High Performance Computing 21
Information Management Welcome to the Dell Software Information Management blog! Our top experts discuss big data, predictive analytics, database management, data replication, and more. Information Management 229
KACE Blog KACE 143
Life Sciences High Performance Computing 9
OMIMSSC - Blogs OMIMSSC 0
On Demand Services Dell On-Demand 3
Open Networking: The Whale that swallowed SDN TechCenter 0
Product Releases vWorkspace 13
Security - Blog Security 3
SharePoint for All SharePoint for All 388
Statistica Statistica 24
Systems Developed by and for Developers Dell Big Data 1
TechCenter News TechCenter Extras 47
The NFV Cloud Community Blog The NFV Cloud Community 0
Thought Leadership Service Provider Solutions 0
vWorkspace - Blog vWorkspace 511
Windows 10 IoT Enterprise (WIE10) - Blog Wyse Thin Clients running Windows 10 IoT Enterprise Windows 10 IoT Enterprise (WIE10) 4
Latest Blog Posts
  • TechCenter News

    05-01-2012 TechChat: Dell Compellent SMI-S with SCVMM 2012

    Please join us Tuesday May 1st, 2012 at 3 PM Central US time, where we will be talking about SCVMM 2012 and the Dell Compellent SMI-S provider.  We will have experts on hand to take and answer your questions and we might even have a demo available so you do not want to miss this one.

    Join here http://delltechcenter.adobeconnect.com/chat tomorrow.

    To unsubscribe from the Dell TechCenter distribution, please click "Email unsubscribe to this blog" on the TechCenter News Blog page or email "unsubscribe" to enterprise_techcenter@dell.com.

  • Dell TechCenter

    Turning LEMONS into LEMONADE: What we Learned about Managing MEMORY Quality in the evolving Server Industry

    Last month, I shared some insights about what we do to manage quality, specifically our efforts to support next generation server products. Today, I want to share another example of our quality efforts – how we managed a systemic memory issue at its origin – with our ODM partner. Please note that James Pledge, Senior Manager, Memory Engineering, wrote all the technical detail for this article!


     In late 2009 and 2010, Dell started seeing increased incidents of correctable memory events on servers. Our error management system was directing customers to perform proactive service replacements to prevent potential future uncorrectable events. Key customers were complaining of needing to replace DIMMs too frequently. The Memory team (engineering, quality, and reliability) investigated and identified key factors:

     While hardware and software advances were maximizing system utilization and allowing for more cost-effective memory, better performance and greater uptime with each successive generation, PLUS the DIMMs received from our suppliers were no different from those distributed to our competitors, this sudden increase in events was unacceptable! But it wasn’t until all the factors came together that we recognized the problem.


    What We Did to Fix the Issues

    At this point, we drove quality improvements that addressed these issues:

    • Our supplier changed the way they design DRAM
    • Dell changed how we evaluate DIMM in our final customer-level applications.

     

    Following these changes, our DIMM quality performance improved month after month with the best performance ever and no major customer excursions by year-end 2011.

     How we are Leveraging our Learnings

    We started this journey with one supplier, with whom we had a solid relationship based on years of support, and this partnership took us down a path of making both companies stronger.

     These lessons learned have now become best practices that we use with all our suppliers. Specifically, the process we used to validate the changes with our key partner has now been adopted for all our memory qualifications as an ‘early warning’ system which allows us to:

    • Offer alternate sources of memory to our customers
    • Identify and contain issues before we introduce them to our customers

     So tell us what you think! We’re working hard to improve your customer experience, and we want to hear from YOU.

    For more information on server memory, see the Memory team’s website:

    http://content.dell.com/us/en/enterprise/d/campaigns/poweredge-memory.aspx

  • Dell TechCenter

    Dell Troubleshooting Tool and OpenManage Essentials

    This blog post was co-written with Rob Cox of the Dell OpenManage Essentials team.

    Dell TroubleShooting Tool with OpenManage Essentials

    OME Team, 

    The Dell Troubleshooting Tool has long been recognized as a handy ‘Swiss Army Knife’ of network diagnostics. It has a lot of great features that are useful outside of Dell OpenManage Essentials (OME) and can help with some of your daily activities: SNMP, WMI and misc protocol checks, Port check, SMTP email check. 

    We include it in the latest version of OME, but we’ve had some requests to post it as a separate download. So, If you have OME installed, you already have this tool installed.  But if you are not an OME user, give the Dell Troubleshooting Tool a try.  

    If you have been keeping up with our OpenManage Essentials videos page, you have seen the Dell Troubleshooting tool in action.  For example, in the embedded video below, it is used to test SNMP connectivity between a Linux server that we've set up to be monitored by OpenManage Essentials.