dll file file missing error-please help

Virus & Spyware

Virus & Spyware
Perspectives on PC security, including antivirus, anti-spyware and firewall solutions.

dll file file missing error-please help

This question has suggested answer(s)

I keep getting this error message

api-ms-win-downlevel-shell32-l1-1-0.dll file missing

can anyone help?

Thanks

Matt

All Replies
  • Hello Matt,

    In order to assist you further, please help me understand when exactly do you get the error message. You may also try the suggestions mentioned in the article on api-ms-win-downlevel-shell32-l1-1-0.dll and check if that helps!

    Thanks & Regards
    Allan D
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USIndia. For Dell support videos click Here.

    If a post answers your question, please click "Yes".

  • Hello Allan,

    I have my laptop plugged into the TV. I have piece of software call Expatshield which allows me to watch TV programs in the UK . I have been using this for a couple of years without a problem until a day ago I clicked on the shortcut and above error message popped up. Someone mentioned it could have been caused by a Microsoft update that was faulty?

    Thanks

    Matt

  • You may want to refer to this discussion.There are numbers and information in the topic that will put you in contact with Microsoft. This issue is several months old, so they should have a record of it. Best of luck in getting this resolved.


     

    Microsoft MVP - Consumer Security
    Social Media and Community Professional
    SpywareHammer

    I am not a Microsoft or a Dell employee. I am a volunteer.

     

  • Thank you for that info.

    Matt

  • You're welcome, Matt. Let us know if you are successful in finding a solution to the problem. Considering that others had the same issue, Microsoft should be able to tell you by now what happened and suggest a possible fix.


     

    Microsoft MVP - Consumer Security
    Social Media and Community Professional
    SpywareHammer

    I am not a Microsoft or a Dell employee. I am a volunteer.