will somebody review this and let me know what i should do and what to delete or fix thanks it would be much appreciated ive done everything possible to fix my problem every single page on firefox and now google chrom is not responding pls help this is ve

Virus & Spyware

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will somebody review this and let me know what i should do and what to delete or fix thanks it would be much appreciated ive done everything possible to fix my problem every single page on firefox and now google chrom is not responding pls help this is ve

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Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 1:45:42 AM, on 6/12/2012 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Digital Media Reader\shwiconem.exe C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS C:\WINDOWS\system32\svchost.exe C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe C:\WINDOWS\system32\LVCOMS.EXE C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe C:\Program Files\AVG Secure Search\vprot.exe C:\PROGRA~1\WINDOW~4\Datamngr\DATAMN~1.EXE C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\1.3.21.111\GoogleCrashHandler.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\WINDOWS\system32\wscntfy.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ghgabhipcejejjmhhchfonmamedcbeod\7.9_0\plugin\ClickClean.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://isearch.avg.com/?cid={FFD4035D-8FC3-4982-9A17-0B3D38D5C947}&mid=682155129dd947d0abebd158577c8634-a00f73e112bd886f89cf7c62bc8b1f8443562d71&lang=en&ds=ts026&pr=sa&d=2012-06-07 01:23:30&v=11.1.0.7&sap=hp R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://downloads.yahoo.com/internetexplorer/welcome R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo! O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WINDOW~4\Datamngr\ToolBar\searchqudtx.dll O2 - BHO: DataMngr - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~1\WINDOW~4\Datamngr\BROWSE~1.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo\YontooIEClient.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WINDOW~4\Datamngr\ToolBar\searchqudtx.dll O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\system32\LVCOMS.EXE O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe" O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\WINDOW~4\Datamngr\DATAMN~1.EXE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe O4 - Global Startup: hpoddt01.exe.lnk = ? O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab O16 - DPF: {682C59F5-478C-4421-9070-AD170D143B77} (Launcher Class) - http://www.dell.com/support/troubleshooting/Content/Ode/pcd86.cab O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\11.1.0\ViProtocol.dll O20 - AppInit_DLLs: C:\PROGRA~1\WINDOW~4\Datamngr\datamngr.dll C:\PROGRA~1\WINDOW~4\Datamngr\IEBHO.dll O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O23 - Service: vToolbarUpdater11.1.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe -- End of file - 9756 bytes

All Replies
  • HiJackThis analysis, and One-on-one Malware Analysis/Removal, is no longer done at the Dell Forums.  

    Please follow the directions at http://spywarehammer.com/simplemachinesforum/index.php?topic=12262.0 to register and post the requested logs at spywarehammer.com ; there are expert helpers there who can "walk you through" procedures to analyze your system, and clean-up any problems.   All help provided there is FREE.   If you decide to go for help there, please wait for a response, and do NOT attempt to run any other scans/removers on your own --- do exactly what they instruct you to do, no more, no less.

    Good luck!

    P.S.   When you post logs, you need to TURN-OFF "WORD WRAP"... your log above appears as if it were one long "run-on sentence"... its individual lines need to be separated, so that people can easily read it.

    Free Internet Security - WOT Web of Trust       Use OpenDNS       MalwareBytes Anti-Malware

    Windows 7 Pro SP1 (64-bit), avast! v2014 Free, MBAM Pro, Windows Firewall, OpenDNS Family Shield, SpywareBlaster, MVPS HOSTS file, EMET+MBAE, MCShield, WinPatrol PLUS, SAS (on-demand scanner), Zemana AntiLogger Free, IE11 & Firefox (both using WOT [IE set to WARN, FF set to BLOCK]), CryptoPrevent, Secunia PSI.

    [I believe computer-users who sandbox (Sandboxie) are acting prudently.]


  • The original poster in this topic has been referred by ky331 to post the required logs at  SpywareHammer .

    This topic is closed.
    Everyone else who is having a similar issue, please begin a New Post at the top of the forum.



     

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