It is not hard to fix...Print this out
It is not a virus, nor do you have to down-load anything to fix it. And for God Sake, do not re-format your pc.......or mess with your registry!
A Tech informed me it is a microsoft problem, don’t know if it is true, it seems to be. Problems are from an update from microsoft with the SP2....Tech didn’t know how to fix it, but this worked for me........
When the error box pops up, click on the link in the box see error file........You will see a path or 2 that looks something like this:
Write it down
Now, Re-Boot computer in safe-mode.............press F8 as soon as it starts to re-boot: This brings you into safe-mode. Here, you can get into your files.
Go into Windows Explorer, follow the path and delete the file: DRWTSN32.exe.
Now step 2: Go into the control panel, then add/remove programs. Find the program.........SP2 and click uninstall. This is the up-date from microsoft. You don’t need it anyway. If you don’t do both steps, it will just re-load.
Then, Re-boot system in normal mode, it should be ok.
Hope this helps, it worked for me....Let me know
Message Edited by ora1313 on 04-09-2005 07:37 AM
Message Edited by ora1313 on 04-11-2005 09:33 AM
Message Edited by ora1313 on 04-11-2005 09:34 AM
Create a folder on the root drive, (Usually C:\), called C:\HJT HijackThis will create a backup file to use if a restore is necessary, so please DO NOT run HijackThis from a temporary location or your desktop.
1. Go to "My Computer" (Windows key+e), or by double-clicking on the "My Computer" icon on your desktop.2. Double click on "C:" 3. Right click and select New ->Folder. Name it HJT.
Unzip HijackThis to its permanent folder. Don't run it yet
Next, download Ad-Awareand Spybot Search & Destroy. Please install, update and run according to the Ad-Aware Tutorial and Spybot S&D Tutorial.After you have run Ad-Aware and Spybot S&D, please launch HijackThis by double-clicking on "HijackThis.exe". Click the "Do a system scan only" button. When scan is finished, click the "Save log" button and save to a convenient location.
A Notepad windowill open with the contents of the scan.
Hit Ctrl+a to select the entire contents.Hit Ctrl+c to copy it. Next, go to rhe Dell HijackThis forum and start a new thread.Hit Ctrl+v to paste contents of your log into the message body.
Someone will analyze your log and get back to with the results as soon as possible.:smileyhappy:George a.k.a. SpotCheckBilly
ChrisRLG's Computer Safety Online "I was worried 'bout rich and skinny, 'til I wound up poor and fat" - Delbert McClinton
Message Edited by ora1313 on 04-11-2005 09:35 AM
I've been in touch with SpotCheckBilly, and with his permission, I think it's important to bring out what I believe to be some critical points here. The quotes (in blue) are his. Please do not take this as a personal attack... rather, my only intent here is to be helpful to other readers in this forum.
First, as I know you're already aware, there is a Fake Microsoft Security Trojan on the Loose -- a spam e-mail which advocates that one should "Update your windows machine" by downloading an "Urgent Windows Update". Upon clicking on the supplied link, you are transferred to a Web site which fakes the appearance of the Microsoft Windows Update Site, but in reality, is operated by hackers, and installs a Trojan horse program (called DSNX-05) on your system. This alleged "update" is in fact a phony update... it is NOT legitimate. But as a consequence of this bad download, people have indeed been experiencing some very severe problems, and blaming their troubles on downloading/updating XP SP2.
In contrast, the legitimate "sp2 update (from the real Microsoft Windows Update site) and its subsequent patches should ALWAYS be installed, unless there is some very compelling reason not to" do so. By removing SP2, you are in fact compromising your PC's security. In fact, at some future point, in order to get later updates, XP users will have to install SP2 first. For those who've already installed it (from the legitimate sites), it's "ill-advised" to advocate they remove it. In short, SP2 is a highly important/valuable addition to the Windows XP operating system, and should NOT be removed.
As for removing Dr. Watson: "Every case of the 'Dr. Watson postmortem debugger' problem that" Billy has "come across has been a result of one of the CWS (Cool Web Search) variants". It should be kept in mind that "Dr. Watson is a legitimate diagnostic tool for the Windows operating system". As such, it shouldn't be simply discarded.
Now Ora, I understand your desire to step-in and argue (paraphrasing what I believe to be your contention) "But my fix really works... several people have all told me that, by removing Dr. Watson, they no longer experienced this error". And yes, you're correct... as far as the literal meaning here. But here's the analogy to your advice, as crazy as this may seem to you: Suppose a person came to you, in great pain, suffering from a broken arm. You COULD tell that person he/she needs an amputation. That certainly would 'work', in the sense that it would take care of their pain. No more pain.... And no more broken arm. But the problem now is, much more simply, no more ARM! That person can no longer reach for things, or write, or do the usual tasks that had been performed with that arm. And, by analogy, THIS is what you're advocating when you tell people to remove (i.e., cut off) Dr. Watson. They will lose access to a potentially valuable debugging tool. I'm sure we all would agree that instead of amputating one's arm, the far-preferable approach is to set it... likewise, rather than removing Dr. Watson, it would be far-better to repair it.
So, I would suggest that all readers out there take SpotCheckBilly's good advice... find the proper fix for Dr. Watson... don't just settle for its "amputation".
And don't give up on SP2.
Windows 7 Pro SP1 (64-bit), avast! v12 Free, MBAM Pro, Windows Firewall, OpenDNS Family Shield, SpywareBlaster, MVPS HOSTS file, MBAE Premium, MCShield, WinPatrol PLUS, SAS (on-demand scanner), Zemana AntiLogger Free, IE11 & Firefox (both using WOT [IE set to WARN, FF set to BLOCK]), CryptoPrevent, Secunia PSI.
[I believe computer-users who sandbox (Sandboxie) are acting prudently.]
Message Edited by msil217 on 04-13-2005 07:31 AM
SpotCheckBilly wrote:Hey msil217, For future reference, the CWS infection that causes the Doctor Watson problemcannot be removed by Spybot S&D, Ad-Aware or any antivirus program.The CWShredder program also cannot remove it on it's own. The CoolWebSearchpeople have been making it more and more difficult to remove their "product".:smileyhappy: George a.k.a. SpotCheckBilly