electrical circuit problems with 6510 and 6010 controllers

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electrical circuit problems with 6510 and 6010 controllers

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Hi,

i think everybody with 6510 and 6010 controllers is aware of a nasty electrical circuit problem which can cause

a) multiple disks or one disk will suddenly go dark - only a hard failover can cure it
b) a controller suddenly goes dark (sometimes a failover occurs)
c) a newly replaced hdd will not come online saying spin up time was too long 

Now: Since yesterday i can confirm (together with the ireland eql supporters) this problem still affects the A05 revision.

I was told months ago some capacitor was soldered to the controllers which should cure this problem. My question is now: DO the A05 already have this capacitor included? And if YES, what are you planning to do about this?

Based on my experience especially the last year i´d say you WON´T cure this with firmware workarounds. The specialists in ireland told me yesterday after a new case that also FW 5.2.2 won´t fix this. 

And based on my all experience i´d say you can´t REALLY fix hardware related issues with FW updates.

Now: IS the A05 the latest revision?
What´s DELL gonna do about this problem in the future? Is there a recall planned?

And to add this: Strangely enough i personally have to admit statistically (we have about 10 6510 arrays) the A01 revision was the most robust. Now what do you think about THAT ;) ?

Best regards,
Joerg

 

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