Dell MD3000i incompatible disk - DELL|EMC Storage Forum - Storage - Dell Community

Dell MD3000i incompatible disk

Storage

Storage
Information and ideas on Dell storage solutions, including DAS, NAS, SAN and backup.

Dell MD3000i incompatible disk

This question is not answered

Good Day,

For some reason my dell certified SAS Disks are showing as incompabitble

TRAY, SLOT STATUS CAPACITY TYPE CURRENT DATA RATE PRODUCT ID FIRMWARE VERSION
0, 0 Offline 419.187 GB SAS 3 Gbps HUS156045VLS600 E516
0, 1 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
0, 2 Offline 419.187 GB SAS 3 Gbps HUS156045VLS600 E516
0, 3 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES68
0, 4 Offline 419.187 GB SAS 3 Gbps HUS156045VLS600 E516
0, 5 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
0, 6 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES68
0, 9 Optimal 465.762 GB SATA 3 Gbps WDC WD5002ABYS-18B1B0 02.03B05
0, 10 Optimal 931.513 GB SATA 3 Gbps WDC WD1002FBYS-18W8B0 03.00C12
0, 11 Optimal 465.762 GB SATA 3 Gbps ST3500514NS KA02
0, 12 Optimal 465.762 GB SATA 3 Gbps ST3500514NS KA02
0, 13 Optimal 465.762 GB SATA 3 Gbps ST3500514NS KA02
0, 14 Optimal 465.762 GB SATA 3 Gbps ST500NM0011 PA09
1, 0 Offline 419.187 GB SAS 3 Gbps HUS154545VLS300 D598
1, 1 Offline 419.187 GB SAS 3 Gbps HUS154545VLS300 D598
1, 2 Offline 419.187 GB SAS 3 Gbps HUS154545VLS300 D598
1, 3 Offline 419.187 GB SAS 3 Gbps HUS154545VLS300 D598
1, 4 Offline 419.187 GB SAS 3 Gbps HUS154545VLS300 D598
1, 5 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
1, 6 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
1, 7 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
1, 8 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
1, 9 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
1, 10 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
1, 11 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
1, 12 Offline 419.187 GB SAS 3 Gbps HUS156045VLS600 E516
1, 13 Offline 419.187 GB SAS 3 Gbps ST3450857SS ES64
1, 14 Offline 419.187 GB SAS 3 Gbps HUS156045VLS600 E516

DRIVE CHANNELS:

TRAY, SLOT PREFERRED CHANNEL REDUNDANT CHANNEL
0, 0 1 2
0, 1 2 1
0, 2 1 2
0, 3 2 1
0, 4 1 2
0, 5 2 1
0, 6 1 2
0, 9 2 1
0, 10 2 1
0, 11 2 1
0, 12 2 1
0, 13 2 1
0, 14 2 1
1, 0 1 Physical Disk path redundancy: Lost
1, 1 1 Physical Disk path redundancy: Lost
1, 2 1 Physical Disk path redundancy: Lost
1, 3 1 Physical Disk path redundancy: Lost
1, 4 1 Physical Disk path redundancy: Lost
1, 5 1 Physical Disk path redundancy: Lost
1, 6 1 Physical Disk path redundancy: Lost
1, 7 1 Physical Disk path redundancy: Lost
1, 8 1 Physical Disk path redundancy: Lost
1, 9 1 Physical Disk path redundancy: Lost
1, 10 1 Physical Disk path redundancy: Lost
1, 11 1 Physical Disk path redundancy: Lost
1, 12 1 Physical Disk path redundancy: Lost
1, 13 1 Physical Disk path redundancy: Lost
1, 14 1 Physical Disk path redundancy: Lost


HOT SPARE COVERAGE:
The following disk groups are not protected: DATA
Total hot spare physical disks: 0

Standby: 0
In use: 0


DETAILS
Physical Disk at Enclosure 0, Slot 0


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:0f:4b:89:f8:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: OK
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,030 RPM
Current data rate: 3 Gbps
Product ID: HUS156045VLS600
Firmware version: E516
Serial number: JVWAJVKL
Vendor: HITACHI
Date of manufacture: Not Available

Physical Disk at Enclosure 0, Slot 1


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:33:1c:f0:3b:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: OK
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 6SK074BT
Vendor: SEAGATE
Date of manufacture: February 21, 2011

Physical Disk at Enclosure 0, Slot 2


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:0f:4a:e4:08:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: OK
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,030 RPM
Current data rate: 3 Gbps
Product ID: HUS156045VLS600
Firmware version: E516
Serial number: JVWA5TZL
Vendor: HITACHI
Date of manufacture: Not Available

Physical Disk at Enclosure 0, Slot 3


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:3a:c8:06:13:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: OK
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES68
Serial number: 6SK0N5MT
Vendor: SEAGATE
Date of manufacture: June 25, 2011

Physical Disk at Enclosure 0, Slot 4


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:0f:4a:e3:90:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: OK
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,030 RPM
Current data rate: 3 Gbps
Product ID: HUS156045VLS600
Firmware version: E516
Serial number: JVWA5T0L
Vendor: HITACHI
Date of manufacture: Not Available

Physical Disk at Enclosure 0, Slot 5


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:2c:48:97:17:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: OK
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 6SK02TP2
Vendor: SEAGATE
Date of manufacture: November 29, 2010

Physical Disk at Enclosure 0, Slot 6


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:3b:00:f3:4f:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: OK
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES68
Serial number: 6SK0QNYP
Vendor: SEAGATE
Date of manufacture: July 1, 2011

Physical Disk at Enclosure 0, Slot 9


Status: Optimal

Mode: Assigned
Raw capacity: 465.762 GB
Usable capacity: 465.262 GB
World-wide identifier: 50:01:4e:e2:04:54:05:7d:00:00:00:00:00:00:00:00
Associated disk group: DATA




Physical Disk path redundancy: OK
Physical Disk type: Serial ATA (SATA)

Speed: 7,200 RPM
Current data rate: 3 Gbps
Product ID: WDC WD5002ABYS-18B1B0
Package version: 02.03B05
Firmware version: 02.03B05
Serial number: WD-WCASYC407821
Vendor: Not Available
Date of manufacture: Not Available

Physical Disk at Enclosure 0, Slot 10


Status: Optimal

Mode: Assigned
Raw capacity: 931.513 GB
Usable capacity: 931.013 GB
World-wide identifier: 50:01:4e:e0:01:eb:63:bb:00:00:00:00:00:00:00:00
Associated disk group: DATA




Physical Disk path redundancy: OK
Physical Disk type: Serial ATA (SATA)

Speed: 7,200 RPM
Current data rate: 3 Gbps
Product ID: WDC WD1002FBYS-18W8B0
Package version: 03.00C12
Firmware version: 03.00C12
Serial number: WD-WMATV4957769
Vendor: Not Available
Date of manufacture: Not Available

Physical Disk at Enclosure 0, Slot 11


Status: Optimal

Mode: Assigned
Raw capacity: 465.762 GB
Usable capacity: 465.262 GB
World-wide identifier: 50:00:c5:00:20:5b:1a:46:00:00:00:00:00:00:00:00
Associated disk group: DATA




Physical Disk path redundancy: OK
Physical Disk type: Serial ATA (SATA)

Speed: 7,200 RPM
Current data rate: 3 Gbps
Product ID: ST3500514NS
Package version: KA02
Firmware version: KA02
Serial number: 9WJ03DTB
Vendor: Not Available
Date of manufacture: Not Available

Physical Disk at Enclosure 0, Slot 12


Status: Optimal

Mode: Assigned
Raw capacity: 465.762 GB
Usable capacity: 465.262 GB
World-wide identifier: 50:00:c5:00:20:4a:c0:18:00:00:00:00:00:00:00:00
Associated disk group: DATA




Physical Disk path redundancy: OK
Physical Disk type: Serial ATA (SATA)

Speed: 7,200 RPM
Current data rate: 3 Gbps
Product ID: ST3500514NS
Package version: KA02
Firmware version: KA02
Serial number: 9WJ00SJX
Vendor: Not Available
Date of manufacture: Not Available

Physical Disk at Enclosure 0, Slot 13


Status: Optimal

Mode: Assigned
Raw capacity: 465.762 GB
Usable capacity: 465.262 GB
World-wide identifier: 50:00:c5:00:20:4b:1c:ae:00:00:00:00:00:00:00:00
Associated disk group: DATA




Physical Disk path redundancy: OK
Physical Disk type: Serial ATA (SATA)

Speed: 7,200 RPM
Current data rate: 3 Gbps
Product ID: ST3500514NS
Package version: KA02
Firmware version: KA02
Serial number: 9WJ037FS
Vendor: Not Available
Date of manufacture: Not Available

Physical Disk at Enclosure 0, Slot 14


Status: Optimal

Mode: Assigned
Raw capacity: 465.762 GB
Usable capacity: 465.262 GB
World-wide identifier: 50:00:c5:00:50:58:49:e0:00:00:00:00:00:00:00:00
Associated disk group: DATA




Physical Disk path redundancy: OK
Physical Disk type: Serial ATA (SATA)

Speed: 7,200 RPM
Current data rate: 3 Gbps
Product ID: ST500NM0011
Package version: PA09
Firmware version: PA09
Serial number: Z1M1CG9R
Vendor: Not Available
Date of manufacture: Not Available

Physical Disk at Enclosure 1, Slot 0


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:09:53:5f:14:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: HUS154545VLS300
Firmware version: D598
Serial number: JMWGVD4C
Vendor: HITACHI
Date of manufacture: Not Available

Physical Disk at Enclosure 1, Slot 1


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:09:51:dd:9c:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: HUS154545VLS300
Firmware version: D598
Serial number: JMWG0RAC
Vendor: HITACHI
Date of manufacture: Not Available

Physical Disk at Enclosure 1, Slot 2


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:09:52:a5:20:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: HUS154545VLS300
Firmware version: D598
Serial number: JMWGG07C
Vendor: HITACHI
Date of manufacture: Not Available

Physical Disk at Enclosure 1, Slot 3


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:09:52:a4:40:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: HUS154545VLS300
Firmware version: D598
Serial number: JMWGEYEC
Vendor: HITACHI
Date of manufacture: Not Available

Physical Disk at Enclosure 1, Slot 4


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:09:53:60:54:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: HUS154545VLS300
Firmware version: D598
Serial number: JMWGVGRC
Vendor: HITACHI
Date of manufacture: Not Available

Physical Disk at Enclosure 1, Slot 5


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:28:82:8e:2f:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 3SK1LB51
Vendor: SEAGATE
Date of manufacture: November 3, 2010

Physical Disk at Enclosure 1, Slot 6


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:28:80:db:07:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 3SK1MFKF
Vendor: SEAGATE
Date of manufacture: November 1, 2010

Physical Disk at Enclosure 1, Slot 7


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:29:04:98:07:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 3SK25FQN
Vendor: SEAGATE
Date of manufacture: March 20, 2011

Physical Disk at Enclosure 1, Slot 8


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:29:03:7e:bf:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 3SK282BK
Vendor: SEAGATE
Date of manufacture: March 17, 2011

Physical Disk at Enclosure 1, Slot 9


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:29:03:87:eb:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 3SK28125
Vendor: SEAGATE
Date of manufacture: March 17, 2011

Physical Disk at Enclosure 1, Slot 10


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:29:02:cc:9f:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 3SK27BC1
Vendor: SEAGATE
Date of manufacture: March 19, 2011

Physical Disk at Enclosure 1, Slot 11


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:29:02:d4:a3:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 3SK279S4
Vendor: SEAGATE
Date of manufacture: March 20, 2011

Physical Disk at Enclosure 1, Slot 12


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:0f:61:18:f8:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,030 RPM
Current data rate: 3 Gbps
Product ID: HUS156045VLS600
Firmware version: E516
Serial number: JVWRDDML
Vendor: HITACHI
Date of manufacture: Not Available

Physical Disk at Enclosure 1, Slot 13


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:c5:00:28:80:eb:a3:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,000 RPM
Current data rate: 3 Gbps
Product ID: ST3450857SS
Firmware version: ES64
Serial number: 3SK1MR0B
Vendor: SEAGATE
Date of manufacture: November 1, 2010

Physical Disk at Enclosure 1, Slot 14


Status: Offline

Mode: Incompatible
Raw capacity: 419.187 GB
Usable capacity: 418.687 GB
World-wide identifier: 50:00:cc:a0:0f:61:ce:48:00:00:00:00:00:00:00:00
Associated disk group: None




Physical Disk path redundancy: Lost
Physical Disk type: Serial Attached SCSI (SAS)

Speed: 15,030 RPM
Current data rate: 3 Gbps
Product ID: HUS156045VLS600
Firmware version: E516
Serial number: JVWRTGYL
Vendor: HITACHI
Date of manufacture: Not Available

All Replies
  • Hello elec999,

    What is the Dell Part# that are on the drives that you inserted into your MD300i? Also what is the current version of firmware that is running on your controllers as you didn’t list it? When you put the drives into the carriers did yours come with interposer boards or no?

    Please let us know if you have any other questions.

    DELL-Sam L
    Dell | Social Outreach Services - Enterprise
    Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)