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Degraded Hard drive

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Degraded Hard drive

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Hi,

We have poweredge R910 that is configured with 4 drive in RAID 5 and 2 drives in RAID 1 and othere 2 Drives Also in RAID 1.

Now when I check the Manament server I can see that one of the disk of one of the RAID 1 is showing Degraded and I can see that one of the disks has red X so we have to replace this drive.

if I understand it correctly we must replace the drive with exact the same drive.

Question:

the current drive has order numer of <ADMIN NOTE: Order number removed per privacy policy>

 we can not find with the same order numer any drive so I did search the Dell website and find the same drive but has the order numer <ADMIN NOTE: Order number removed per privacy policy>

can we use this drive to replace the defect one? also I think the only thing we must do is without shuting down the server just remove the defect drive and replace it with new one is this also correct?

defect drive:

Physical Disks

 

ID

0:0:6

Status

Critical

Name

Physical Disk 0:0:6

State

Failed

Bus Protocol

SAS

Media

HDD

Revision

DE09

T10 PI Capable

No

Certified

Yes

Capacity

837.75GB

Used RAID Disk Space

837.75GB

Available RAID Disk Space

0.00GB

Hot Spare

No

Vendor ID

DELL(tm)

Product ID

AL13SEB900

Serial No.

54U0A0RHFRD2

Part Number

PH0RC34W7557145V8F73A03

Negotiated Speed

6.00 Gbps

Capable Speed

6.00 Gbps

Sector Size

512B

Manufacture Day

07

Manufacture Week

22

Manufacture Year

2014

SAS Address

500003958840DE4A

All Replies
  • Hello mrshahin,

    So what you need to know when replacing a drive is to make sure that the Speed & connection types are the same as the failed drive.  Also you can replace a failed drive with a larger drive without any issues the only thing is that you will not be able to use any of the extra space past the size of the failed drive.  So as an example if you have a failed drive that is a 600 GB 10k SAS drive you can replace it with a 1TB 10k SAS drive & it will work but the replacement drive will be seen as an 600GB drive & not a 1TB drive as that is the way the original  was built with using 600GB drives.

    Please let us know if you have any other questions.

    DELL-Sam L
    Dell | Social Outreach Services - Enterprise
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