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reset setting md 3000i

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reset setting md 3000i

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Hello


I have a problem with used md 3000i. I don't know its controllers static ip and MD3000 configuring wizard couldn't discover the storage.Does it exist a way to reset it to factory defaults using serial cable so I can access it via the management software?  


best regards
Vitaliy

All Replies
  • You can use the serial cable to view and/or set the IP addresses for the management ports on the MD3000 series arrays. The serial cable is unique though (one side is a PS2/svideo type connector), so you'll have to have an MD3-series serial cable.

    The steps to make the serial connection to set the IP addresses are the same as the steps to set up the serial connection to reset the password. This part is documented in the password reset pdf in the MD3000's online documentation: <ADMIN NOTE: Broken link has been removed from this post by Dell>

    Member since 2003

  • I connected to MD3000i and scored command "ifShow".

    result is below:

         lo (unit number 0):

         Flags: (0xc8049) UP LOOPBACK MULTICAST TRAILERS ARP RUNNING INET_UP INET6_UP

         Type: SOFTWARE_LOOPBACK

         inet: 127.0.0.1

         Netmask 0xff000000 Subnetmask 0xff000000

         inet6:  ::1 prefixlen 128

         Metric is 0

         Maximum Transfer Unit size is 1536

         0 packets received; 0 packets sent

         0 multicast packets received

         0 multicast packets sent

         0 input errors; 0 output errors

         0 collisions; 0 dropped

         0 output queue drops

    esmc (unit number 0):

         Flags: (0x68843) UP BROADCAST MULTICAST ARP RUNNING INET_UP

         Type: ETHERNET_CSMACD

         inet: 10.217.1.110

         Broadcast address: 255.255.255.254

         Netmask 0xa000000 Subnetmask 0xad9016f

         Ethernet address is 00:24:e8:72:28:e4

         Metric is 0

         Maximum Transfer Unit size is 1500

         0 octets received

         0 octets sent

         47 unicast packets received

         1 unicast packets sent

         0 non-unicast packets received

         0 non-unicast packets sent

     

    I suspect, that controller's ip-address is 10.217.1.110 but i don't understand wich subnetmask i must use to connect to the controller via Ethernet cable

  • Hi, there is a guide in this link on how to reset a MD3000i using a serial cable,  lists.us.dell.com/.../038389.html hopefully this should help, let us know if this work for you.

    Steve

    Get Support on Twitter: http://twitter.com/DellProSupport

  • this guide didn't help me, when I scored "sysWipeZero 1" appeared error "C interp: unknown symbol name 'sysWipeZero'"
    protocol from Hyper terminal is below

     

    -=<###>=-

    Attaching interface lo0... done

     Adding 9767 symbols for standalone.

    Error

    08/06/11-07:44:54 (GMT) (tRootTask): NOTE:  I2C transaction returned 0x0423fe00

                                BOOT OPERATIONS MENU

      1) Perform Isolation Diagnostics    10) Serial Interface Mode Menu

     2) Download Permanent File          11) Display Hardware Configuration

     3) Reserved                         12) Change Hardware Configuration Menu

     4) Dump NVSRAM Group                13) Development Options Menu

     5) Patch NVSRAM Group               14) Display Memory Error Log

     6) Set Real Time Clock              15) Manufacturing Setup Menu

     7) Display Board Configuration       R) Restart Controller

     8) Special Services Menu             Q) Quit Menu

     9) Display Exception Message

     

        Enter Selection: 10

     

     

        SERIAL INTERFACE MODE MENU

        (Current mode is 'Console Only')

     

     1) Console Only

     2) Serial RAID Manager (SRM) Only

     3) SRM or Console (assume SRM)

     Q) Quit Menu

     

        Enter Selection: 1

     

     

        SERIAL INTERFACE MODE MENU

        (Current mode is 'Console Only')

     

     1) Console Only

     2) Serial RAID Manager (SRM) Only

     3) SRM or Console (assume SRM)

     Q) Quit Menu

     

        Enter Selection: Q

     

     

                               BOOT OPERATIONS MENU

     

     1) Perform Isolation Diagnostics    10) Serial Interface Mode Menu

     2) Download Permanent File          11) Display Hardware Configuration

     3) Reserved                         12) Change Hardware Configuration Menu

     4) Dump NVSRAM Group                13) Development Options Menu

     5) Patch NVSRAM Group               14) Display Memory Error Log

     6) Set Real Time Clock              15) Manufacturing Setup Menu

     7) Display Board Configuration       R) Restart Controller

     8) Special Services Menu             Q) Quit Menu

     9) Display Exception Message

     

        Enter Selection: R

    -=<###>=-

    Attaching interface lo0... done

     

    Adding 9767 symbols for standalone.

    Error

    08/06/11-07:45:23 (GMT) (tRootTask): NOTE:  I2C transaction returned 0x0423fe00

     

     

    Current date: 08/06/11  time: 00:35:03

     

    LSI Logic RAID Controller

    Copyright 2005-2009, LSI Logic Corporation.  All Rights Reserved.

    Copyright 1984-2006 Wind River Systems, Inc.

    VxWorks: VxWorks 6.4   Kernel: WIND version 2.10

    Model: 1532    Firmware version: 07.35.22.61

     

    08/06/11-07:45:40 (GMT) (tRAID): NOTE:  SOD Sequence is Normal, 0

    08/06/11-07:45:40 (GMT) (tRAID): NOTE:  SOD: removed SAS host from index 0

     

    Serial Port shell started.

    -> 08/06/11-07:45:40 (GMT) (tRAID): NOTE:  In iscsiIOQLIscsiInitDq.  iscsiIoFstrBase = 0x0

    08/06/11-07:45:40 (GMT) (tRAID): NOTE:  Turning on tray summary fault LED

    08/06/11-07:45:42 (GMT) (tRAID): NOTE:  SYMBOL: SYMbolAPI registered.

    08/06/11-07:45:42 (GMT) (tRAID): NOTE:  lost persistent dq data because buffer was modified or size changed.

    08/06/11-07:45:46 (GMT) (tRAID): NOTE:  Initiating Drive channel: ioc:0 bringup

    08/06/11-07:45:48 (GMT) (tRAID): NOTE:  IOC Firmware Version: 00-24-62-00

    08/06/11-07:45:52 (GMT) (tNetCfgInit): NOTE:  Network Ready

    08/06/11-07:45:56 (GMT) (tSasEvtWkr): NOTE:  sasIocPhyUp: chan:0 phy:0 prevNumActivePhys:2 numActivePhys:2

    08/06/11-07:45:56 (GMT) (tSasEvtWkr): NOTE:  sasIocPhyUp: chan:0 phy:1 prevNumActivePhys:2 numActivePhys:2

    08/06/11-07:46:06 (GMT) (tRAID): NOTE:  IonMgr: Drive Interface Enabled

    08/06/11-07:46:06 (GMT) (tRAID): NOTE:  SOD: Instantiation Phase Complete

    08/06/11-07:46:06 (GMT) (tRAID): WARN:  No attempt made to open Inter-Controller Communication Channels

    08/06/11-07:46:06 (GMT) (tRAID): NOTE:  LockMgr Role is Master

    08/06/11-07:46:06 (GMT) (tRAID): WARN:  FBM:validateSubModel: Exception - Alt controller not ready

    08/06/11-07:46:06 (GMT) (tSasDiscCom): NOTE:  SAS Discovery complete task spawned

    08/06/11-07:46:07 (GMT) (tRAID): NOTE:  spmEarlyData: No data available

    08/06/11-07:46:07 (GMT) (sasCheckExpanderSet): NOTE:  Expander Firmware Version: 0116-e05c

    08/06/11-07:46:07 (GMT) (sasCheckExpanderSet): NOTE:  Expander SAS address: Hi = x50024e84 Low = x7228e410

    08/06/11-07:46:12 (GMT) (tSasDiscCom): WARN:  SAS: Initial Discovery Complete Time: 30 seconds

    08/06/11-07:46:12 (GMT) (tRAID): NOTE:  WWN baseName 00020024-e87228e4 (valid==>SigMatch)

    08/06/11-07:46:12 (GMT) (tRAID): NOTE:  IonMgr: Host Interface Enabled

    08/06/11-07:46:12 (GMT) (tRAID): NOTE:  SOD: Pre-Initialization Phase Complete

    08/06/11-07:46:13 (GMT) (tRAID): WARN:  BID: initialize(): Power latched!

    08/06/11-07:46:22 (GMT) (tRAID): NOTE:  ACS: Icon ping to alternate failed: -2, resp: 0

    08/06/11-07:46:22 (GMT) (tRAID): NOTE:  ACS: autoCodeSync(): Process start. Comm Mode: 0, Status: 0

    08/06/11-07:46:22 (GMT) (tRAID): WARN:  ACS: autoCodeSync(): Skipped since alt not communicating.

    08/06/11-07:46:22 (GMT) (tRAID): NOTE:  SOD: Code Synchronization Initialization Phase Complete

    08/06/11-07:46:23 (GMT) (tRAID): NOTE:  Caught IconSendInfeasibleException Error in iop::requestAltIopDelay

    08/06/11-07:46:23 (GMT) (tRAID): NOTE:  CheckInMonitor: Check-in failed (IconSendInfeasibleException Error)

    08/06/11-07:46:23 (GMT) (NvpsPersistentSyncM): NOTE:  NVSRAM Persistent Storage updated successfully

    08/06/11-07:46:23 (GMT) (tRAID): NOTE:  USM Mgr initialization complete with 0 records.

    08/06/11-07:46:23 (GMT) (tRAID): WARN:  Received IconSendInfeasibleException Error adding small edr records from alt controller

    08/06/11-07:46:24 (GMT) (tRAID): WARN:  spm: unable to exchange features, assuming none

    08/06/11-07:46:24 (GMT) (tRAID): NOTE:  SPM acquireObjects exception: IconSendInfeasibleException Error

    08/06/11-07:46:24 (GMT) (tRAID): NOTE:  DBRead               0.103 secs

    08/06/11-07:46:24 (GMT) (tRAID): NOTE:  sas: Peering Disabled (Alt Unavailable)

    08/06/11-07:46:25 (GMT) (tRAID): NOTE:  QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0317dea0 4c0c8 bytes , result 0

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  ********************************************************************************

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:    QLogic Target Application, Version 2.01.08 6-13-2005 (W2K)

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:          iSCSI Target Application

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:   ********************************************************************************

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  QLInitializeFW: iSNS Server     0.0.0.0:3205

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  QLInitializeFW: ISNSServerIPv6Addr 00:00:00:00:00:00:00:00 :3205

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  QLInitializeFW: iSCSI Name      iqn.1984-05.com.dell:powervault.md3000i.60024e80007228e4000000004a79b140

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  QLInitializeFW: port = 0, IPv4 Enable =  1, IPv6 Enable = 0

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  QLInitializeFW: IP Address      10.217.1.103:3260

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  QLInitializeFW: port = 1, IPv4 Enable =  1, IPv6 Enable = 0

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  QLInitializeFW: IP Address      10.217.1.104:3260

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  b_isn: Peering Disabled (Alt Unavailable)

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  ion: Peering Disabled (Alt Unavailable)

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  PM - reading DB (records 1..0)

    08/06/11-07:46:28 (GMT) (tRAID): NOTE:  CheckInMonitor: Check-in failed (IconSendInfeasibleException Error)

    08/06/11-07:46:29 (GMT) (tRAID): NOTE:  CCM: validateCacheMem() cache memory is invalid

    08/06/11-07:46:29 (GMT) (tRAID): NOTE:  CCM: validateCacheMem() Initializing my partition

    08/06/11-07:46:30 (GMT) (tRAID): NOTE:  CCM: initialize(): Configuring cache

    08/06/11-07:46:31 (GMT) (tRAID): NOTE:  Starting UWManager::initialize, entries 510, invalid index -1

    08/06/11-07:46:31 (GMT) (tRAID): NOTE:  Size of NVSRAM IW Queue is 0

    08/06/11-07:46:32 (GMT) (tRAID): NOTE:  RTR: IO Released

    08/06/11-07:46:32 (GMT) (tRAID): NOTE:  DiagVolManager::initialize: Exception - Alt controller not ready

    08/06/11-07:46:32 (GMT) (tRAID): NOTE:  Caught IconSendInfeasibleException Error in iop::requestAltIopDelay

    08/06/11-07:46:32 (GMT) (tRAID): NOTE:  SOD: Initialization Phase Complete

    ==============================================

    Title:     Disk Array Controller

               Copyright 2005-2009 LSI Logic Corporation, All Rights Reserved.

     

    Name:      RC

    Version:   07.35.22.61

    Date:      03/12/2009

    Time:      13:29:48 CDT

    Models:    1532

    Manager:   devmgr.v1035api01.Manager

    ==============================================

     

    08/06/11-07:46:32 (GMT) (tRAID): NOTE:  sodMain Normal sequence finished, elapsed time = 52 seconds

    08/06/11-07:46:32 (GMT) (tRAID): NOTE:  sodMain complete

    08/06/11-07:46:32 (GMT) (EventGateManager): NOTE:  CheckInMonitor: Check-in failed (IconSendInfeasibleException Error)

    08/06/11-07:46:33 (GMT) (ProcessHandlers): NOTE:  SYMbol available

     

    -> sysWipeZero 1

    C interp: unknown symbol name 'sysWipeZero'.

     

     

  • Hi,

    we just acquire a used MD3000i really cheaply. Unfortunately when I am trying to reset it with ctrl-B I am unable to make a selection. I type 10 hit enter and it just starts booting.

    Did anyone else experience this issue?

  • i cant even get that far, i push ctrl-break on boot and it keeps booting until its finished

  • ctrl-break does work for me, but Remember you need to enter a capital S afterwards.
    Lower case s doesn't work.

  • Hi


    yeah i do all that nothing stops it booting though, and this is on multiple controllers, the menu appears but the boot-up text keep loading.