Software: Xtalk Systems: LTO 1,2,3, & VS
Software: ITDT Systems: IBM & LTO 4 & 5
Common Support Questions and Answers:
Error code 46 Drive/Media error:
Error code 3E or3F:
Backup is getting slow performance:
Added second magazine on right side but the unit only sees the left magazine
What you need to do is to tell the unit that you now have both magazines instead of just the left. You can do this from either the front panel or from the RMU.
Go to Configuration menuàMagazinesàBoth you will need to power cycle the unit for the change to affect.
Go to Configurationàscroll down to Magazinesàchoose both. You will need to power cycle the unit for the change to affect.
Certain slot that the media will not come out of
Remove the Magazine and try to manually insert the media into the slot and remove it to see if the slot is tight. If the slot is tight and doesn’t release the media freely like the other slots then you will need to open a support case so that the mag can be replaced.
Get Support on Twitter: @DellCaresPRO