I've been having an issue with a server for a couple of weeks. It keeps reporting the RAID battery is degraded. I've tried 2 new battery's, so I believe the root cause of the issues must be deeper. I recently upgraded all firmware but I'm still seeing the battery status as degraded. I pulled the log file and found the following:
03/09/17 8:26:46: EVT#18769-03/09/17 8:26:46: 113=Unexpected sense: Encl PD 20 Path 5942b0b0549e4400, CDB: 1c 01 a0 00 04 00, Sense: 5/24/00 03/09/17 8:26:46: Raw Sense for PD 20: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 00 00 00 00
Can anyone shed some light on what this means and if it could be causing my issues? Or am I looking in the wrong place?
I should probably mention it is a PowerVault NX3000 with a PERC H700i RAID controller.
Do you just have the PERC H700 in your system or do you also have a PERC H800 that has an MD1200 attached to it? Also if you look in OMSA do you have an option to test the battery and if you run it does it error out on testing the battery?
Please let us know if you have any other questions.
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