I tried to install a dual monitor setup on my new Dell Inspiron 660, and in doing so, changed the settings with causes both screens to go blank. Trying to restart, the computer will not load into Windows. I tried to get into Safe Mode by hitting Shift+F8. Instead of going into safe mode, my computer goes into dell ePSA Pre-Boot System Assessment. Any ideas on how I can get into Safe Mode to restore back into normal settings.
Moving this thread to the Windows 8 Forum.Bev.
If my answer was helpful, please use the 'Did this answer the question' and click: YesForum Member since 2001I am not employed by Dell
Tap F12 as soon as you reboot to get to the Boot Menu. Do not press the Shift key when using any function keys.
Edit-- Windows 8 does not use F8 to get to Safe Mode. You must access it by using the Charms, Settings, Change PC Settings, Advanced Start up. For complete directions look up Safe Mode in Help.