Windows 8 Dell touch pad driver

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Windows 8 Dell touch pad driver

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Is anyone else beside myself annoyed at the Windows 8 Touch Pad driver. The previous driver allowed for edge scrolling but latest version does not have the capability. Why on earth would Synaptics and Dell remove that functionality? I understand for those upgrading to Windows 8 with touch screen capability this is not an issue but what about us who do not have touch screen. In my opinion this is a major flaw. Please let me hear form you if you too are unhappy about the new Windows 8 Touch pad driver. By the way, I tried rolling the driver back but the previous driver causes serious erratic behavior. Below is a screen shot of the version for the newest Windows 8 Touch Pad driver.

GEGJr.

Would you like the edge scrolling back in the Dell Touch Pad for Windows 8?

The new touch pad driver for Windows 8 on the Dell XPS15-L521 does not have edge scrolling capability. Would you like it back?

  • Yes (100%)
  • No (0%)
  • Indifferent (0%)
  • Total Votes: 2
  • Voting Ended: 1 Feb 2013

Regards,

GEGJr

-------------------------

 XPS12 convertible

Intel(R) Core(TM) i7-3537 CPU @ 2.10GHz (CPU:0)

RAM 8GB

250GB SSD

 ----------------------

XPS 8300 64-bit

Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz

RAM 32GB

-------------------------

Inspiron Mini 1012 Intel® Atom™single core

L2 cache 512 KB

533 MHz and 667 MHz

All Replies
  • George

    Thank you for bringing this to our attention.

    Are others noticing the lack of the scrolling feature after updating to A02 of the synaptics driver in Win 8?

     

     

    TB

  • Yes. I have the same problem.

  • Yes, I am having the same problem. No side scrolling or two finger scrolling. It is a major pain in the you know what!

  • The pad is acting crazy in win 8 . and I lost all extra functions like scrolling, zooming .....

  • Me too...  My wife is questioning why I chose to "upgrade" to Windows 8 when the touch pad no longer has the scroll function.

    Please expedite a Windows 8 driver that includes the scroll function on the touch pad.

    Thanks,

    Chris

  • Hey all.. I found that I was able to fix my issues by going into the Windows.old folder that is created when you upgrade (if you upgraded)  and pull out the controller for the touch pad and re-set all of the scrolling options. My touch pad now works just as it had! 

  • Thank you for offering hope. Would you kindly provide more information about where you found the controller in the Windows.old folder, what it's called, and where you put it after you found it? I'm assuming I'll figure out how to reset the scrolling options from there.

    Many thanks!

  • Unfortunately I deleted my Windows.old folder after importing everything that I needed to free up space on my hard drive. I believe it was in a folder label Dell. If you haven't deleted yours already, search for anything labeled Dell or ALPS. Sorry I can't be of further help.

  • I suggest you all post your exact machine models and if your current driver appears to be Synaptics, Alps, or whatever device make.

    Then, we might be able to find a Windows 8 compatible version(s). Often, a touchpad driver will work across various Dell machines (even if not stated in file description).

    Also, it sounds like some of you are doing in-place or over-lay Win7 to Win8 upgrades ... these are the kinds of problems that appear. Clean install is better.


    Alienware Aurora ~ Intel i7-930 ~ 12gb ram ~ AMD HD-5870
    256gb Samsung 830 SSD / 1tb HDD ~ LG Blu-Ray ~ USB 3.0 PCIe
    Dell 24" UltraSharp u2410 LCD ~ Dell 22" LCD

    All my Dell Machines and Specs

    Wiki-like Threads I've written and other Favorites

    Posting Tips:
    - Always provide machine make, model, specs and software versions.
    - Click the button if we answered your question.

    Registered Microsoft Partner
    & Apple Developer:

    Gaming when I'm not programming.

    I answer questions here, but
    I'm not a Dell employee.

  • Was there any resolution here?  Alps and Synaptics do not solve the problem.  Thanks

  • Problem solved. See:

    http://www.eightforums.com/hardware-drivers/10569-windows-8-alps-touchpad-driver.html

  • Hey Snagglepuss24,

    Untortunately you are going to find your solution will began to cause other issues. I too went by to my previous driver and was at first elated until I began all kind of issues like the mouse pointer not appearing on startup or restart, certain keys on keyboard malfunctioning or not working at all, for example whenever I would be on website and typ the letter t in the address line another tab would open. As you all know that should only happen if you press ctrl+t. Many times keys would not respond while typing unless I struck them multiplle times.

    In my opinion this is a major, major, major bug that must be addressed. Even though I went back to updated driver I still am experiencing issues with the keys not responding and occasionally the mouse cursor when appearing after a start or restart. I have Dell Tech Concierge service and those techs, brilliant as they are (NOT) couldn't figure it out. They sent a Worldwide Tech Service agent to my house to replace the keyboard but he couldn't get the screws out from under the back cover out. He tried so hard he stripped one of them now I have to send it in to for a depot repair. What a major headache.

    After all the success I eventually have using my XPS8300 (still using Windows 7 though) I am disappointed with the reliability of the XPS15-L521 machine.

    Sincerely,

    GEGJr

    Regards,

    GEGJr

    -------------------------

     XPS12 convertible

    Intel(R) Core(TM) i7-3537 CPU @ 2.10GHz (CPU:0)

    RAM 8GB

    250GB SSD

     ----------------------

    XPS 8300 64-bit

    Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz

    RAM 32GB

    -------------------------

    Inspiron Mini 1012 Intel® Atom™single core

    L2 cache 512 KB

    533 MHz and 667 MHz

  • System Summary

    Product XPS L521X

    BIOS Version String A12

    Operating System

    Name Microsoft Windows 8 Professional (64-bit)

    Service Pack Service Pack 0

    Build Number 9200

    DirectX Version 11

    Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz (CPU:0)

    Name Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz

    Cores 4

    Threads 8

    System Memory

    Total Physical Memory 16.00 GB

    Maximum Supported Memory 16.00 GB

    No Pen or Touch Input is available for this Display

    And by the way, while typing most my response to Snagglepuss24 I had no trouble. But when I started typing this response all of a sudden every time I typed the letter t a new tab would open. Then just as sudden as it started it stopped.

    How wierd is that!!!!

    Regards,

    GEGJr

    -------------------------

     XPS12 convertible

    Intel(R) Core(TM) i7-3537 CPU @ 2.10GHz (CPU:0)

    RAM 8GB

    250GB SSD

     ----------------------

    XPS 8300 64-bit

    Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz

    RAM 32GB

    -------------------------

    Inspiron Mini 1012 Intel® Atom™single core

    L2 cache 512 KB

    533 MHz and 667 MHz

  • WhidbeyIsland

    I don't have an Alps Touchpad. I have a "Dell touchpad" with and a driver provided by Synaptics. The driver date is 9/20/2012 Version 16.2.12.17

    Regards,

    GEGJr

    -------------------------

     XPS12 convertible

    Intel(R) Core(TM) i7-3537 CPU @ 2.10GHz (CPU:0)

    RAM 8GB

    250GB SSD

     ----------------------

    XPS 8300 64-bit

    Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz

    RAM 32GB

    -------------------------

    Inspiron Mini 1012 Intel® Atom™single core

    L2 cache 512 KB

    533 MHz and 667 MHz

  • George

    every time I typed the letter t a new tab would open.

    and you weren't pressing the CTRL key I assume? Sounds like a reverse key-scan ghosting issue (if that's even a thing).


    Alienware Aurora ~ Intel i7-930 ~ 12gb ram ~ AMD HD-5870
    256gb Samsung 830 SSD / 1tb HDD ~ LG Blu-Ray ~ USB 3.0 PCIe
    Dell 24" UltraSharp u2410 LCD ~ Dell 22" LCD

    All my Dell Machines and Specs

    Wiki-like Threads I've written and other Favorites

    Posting Tips:
    - Always provide machine make, model, specs and software versions.
    - Click the button if we answered your question.

    Registered Microsoft Partner
    & Apple Developer:

    Gaming when I'm not programming.

    I answer questions here, but
    I'm not a Dell employee.