Can anybody give me a solution for this problem?
System:Dell Precision M60, 1Gb RAM, 80Gb 5400 Hardrive, Windows XP Pro SP1, and of course the NEC DVD+RW.
Main problem is that I usually can not read DVD or CD-ROM titles (or even burn them). Sometimes my M60 wants to supprise me and suddenly I can read DVD or CD-ROM titles. After two mouths of working on my M60 this drive didn't work well.
Please give me some information on how to solve this problem or should I replace this drive?
I am having the same problem. I have the same drive in an Inspirion 8600. I have spent weeks with Dell support and now they are sending me out a new drive. Have you already gone through these steps including replacing the drive? I have downloaded new firmware for the drive from another source, but am reluctant to install it. My drive will only read the disc if it is in the drive before I start the computer. On occasion, it works as advertised, but not often.
My problem is already solved. Dell did send me a new drive and so far I have no problems at all !!
Thanks. I hope that solves my problem as this issue has brought me to a stand still not to mention extremely frustrated.
Okay, my question may sound a little stupid but... is the NEC DVD+RW ND-5100A a DVD burner??? The guy I spoke with on the phone when I purchased my Inspiron 8600 said it was... but... whenever I try to burn a DVD with Record Now!... it says I have to put in a blank or rewritable disk. The odd thing is, I just bought the disk, and I tried another, and it still doesn't burn. Is it a DVD-burner or what???
I'm having the same problem on a brand new Inspiron 9100 laptop.
By loooking at the other threads, it sounds as if Dell will need to replace it.
How did you solve this problem with DVD-ROM?
It seems that I've joined the company of a very large group with the same NEC DVD+RW drive problem. I've been going nuts trying to figure out if it's a driver problem or a hardware problem. I have an Inspiron 5150 with the NEC drive installed, and have had progressively poor performance until yesterday when it finally conked out. It operates intermitently with CD's, but seems to have quit working with DVD altogether.
I'm going to call DEll, but can you explain the procedure that you used? Whatever you did, you wound up with a replacement unit, and I believe that's what I need.