After upgraded to Win7, I encountered the problem 'split failed' with Dell Datasafe Local Backup. I tried to manually update the program as someone suggested, but unfortunately the update program said that the program could not be located (I was wondering my system was x64 but still the local backup program was installed in 'Program Files (x86)' folder). Anyway, the update program indicated me to reinstall the program. However, I failed to find the setup file download, no matter in Dell website or through Google. Could somebody help here? Thanks in advance.
Not sure if this will help or not.
If you have the Dell Data Safe program, then you could try installing it in the compatibility mode. I had to do this for my printer and some other items. I have included some of the installation instructions that I tell people with the printers. I do notice that sometimes we have files unzip and sit there.
Right click on the setup.exe file, left click properties, left click compatibility. Change the compatibility to Vista. Then install the proper drivers.
***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
Here's the Dell page with all the info. It sounds like you might not be able to add this to an upgraded computer. Looks like it has to be a Factory Installed program like the older PC Restore.
"Dell DataSafe Local Backup 2.0 is a backup application installed on Dell Inspiron, Studio and XPS computers as of April 22, 2009."
Thanks Rick, but the link you mentioned is for Dell Datasafe Backup Online but not the local one. And I have no idea if the compatibility option might work because I just cannot find the setup file to re-install the program. Maybe I should ask my question in another way, that is why the update cannot find the installation of the program in my system? That sounds ridiculous.
So it means that I cannot reinstall the program by myself? That sounds a little silly. The update file downloaded by the manual update seemed to have 'x64' in its name, so the program itself should be installed as x64 version. If that's the case, why it was installed in the 'Program Files (x86)' folder in the factory? I'm certainly not a guru in computer, but to my understanding it might be the reason why the update application could not find the program installation in my system.
I just saw this on the request backup set of disk page...
Is there anywhere to DL the Data Safe local application? I uninstalled and now can't find it on the recovery CDs.
Welcome to the forums
Is there anywhere to DL the Data Safe local application?
Is there anywhere to DL the Data Safe local application?
A link was/is provided in an earlier reply (by Rick - in the very first reply) Dell DataSafe.
When you click that link/open that page, simply choose whatever region of the world you're from, then your specific country on the next screen, to be taken to the respective Dell DataSafe product page
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did you find a solution yet?
because the answers you got are "quite" away from the topic. I have a similar problem, and I also want to download it. The support hotline gave the following link
wich just leads you to the dell homepage.
Looks like there is no setup for dell users available after they "lost" their pre-installed version.
Please, correct me when I am wrong!
But is there a setup for the "LOCAL" version of DSL?
I just got tired of being offering the link leading to the online DSL backup service and instead I turned to paragon's free backup & recovery tool. I'm not a guru in reviewing and comparing these backup utilities, but the paragon one seems to work for me well up to now.
Hope to be helpful.
Thanks for the hint Chris0917,
but in my case I really have to have DSL instead of an other program, otherwise i can waste my hardware.
Dell Datasafe Local Backup is only Available at Point-of-Sale and needs to be factory installed. If you uninstall the program you need to tap F8 on startup then do a factory install from the datasafe partition. (All Files will be lost).
DataSafe Pro product purchased after point of sale will be handled by a company called Digital Rive. All issues related to missing, wrong, or damaged media will be provided by them.
Hi! Try this link: http://dslbdownload.ddsupdate1.com/dsl_reinstall_download.htmlYou can dload the basic version and opt to upgrade to premium if you like it. Hope that helps!
I don't think that is quite right. I got it from here:
EDIT: I was trying to reply to Devin1010
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If your question is answered here on the forums; PLEASE post back! It may help another user.
I followed the link and downloaded DataSafe local.
When trying to install, after installation was alomost done, I an error message: RPsetup error 1 - and installation stopped.
Tried 3-4 times - got the same error message over and over again. Any Ideas?
My laptop is is INSPIRON 6000 with winXP
thx in advance,
Hey BOAZ - Make sure you are using a DVD -R or +R NOT RW! Try running this update, reboot and try it again.
Let us know how it works out.