I can't log into my Dell. I only have one user account, jmanzi. When I ener password and click enter, I get an error saying
"The user profile service serice failed the logon. User Profile cannot be loaded."
I tried logging into safe mode, but I don't know how to get the safe mode menu. My dell is running Windows Vista 64 HOME edition.
Please run the diagnostics to check the hardware functionality. Here are the steps:
You may refer to the link http://dell.to/1bV0cp4 for steps on how to navigate to safe mode in windows vista.
Once you are logged on to safe mode, log on to the administrator account. Please perform the steps given on this link http://dell.to/1eIaCdi.
Hope this helps!
Keep me posted with the results. I’ll be glad to assist.
This thread is old but anyone with a similar issue should restore the computer to an earlier date in Safe Mode. Wish, i hadn't restored my system and found the fix earlier. Fixing The User Profile Service failed the logon
Thank u sooooooooo much !!!!!!!! I thought I was going to have to take it to a shop !!!!!!!
I tried diagnostics, but I still got the error that I cannot login and access the internet. Is there another soulution?
I also got a error when I was re-booting.
Yes The user profile service failed logon has an easy fix and a comprehensive and step by step guide has been published to get rid of this error here..
Fixing The User Profile Service failed the logon
Thank you!!!! I followed each step as directed. Didn't lose any files. I was able to get back in my profile with no problem!!!!!