Windows Live Photo Gallery causes Error Code: 0x80010108

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Windows Live Photo Gallery causes Error Code: 0x80010108

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I have an XPS 8500 desktop running Windows 7.  Love it except for one thing: Windows Live Photo Gallery causes Error Code: 0x80010108.  Yes, I can x it down and go ahead and use my computer but want it to stop.  I have googled the code and there are any number of so called fixes out there for it - so they claim.  But I hesitate to download something from sites I don't trust necessarily OR follow instructions given to edit my registry to fix it.  Can somebody recommend a cure for my problem?  I have trusted this forum for over 12 years and feel you will not recommend something that might get me in trouble.

Thanks,

Bessie

Verified Answer
  • Hi Bessie,

    Thank you for the response. I would suggest you to uninstall Windows Live Essentials from the computer and update to the latest version. You can download it from the link http://bit.ly/GQ9tPI . Please disconnect any external peripherals connected to the computer (flash drives, printers, external hard drives) and there should not be any CD/DVD in the drive while performing the steps.

    Please reply if you have any questions.

    Thanks & Regards,
    Appu S
    #iworkfordell
    To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

All Replies
  • Hi Bessie,

    You may try the following steps.

    Please run the Fixit:

    • Click on the link http://bit.ly/pguw0w
    • Click ‘Run Now’
    • Click on ‘Save’
    • Choose the location as desktop, save the file on the desktop
    • Right click on the file and choose ‘Run as Administrator’
    • Choose ‘Allow’ if prompted
    • Follow the on screen instruction to run the program
    • Restart the computer

    If the above Fixit does not resolve the issue, I would suggest you to uninstall and re-install Windows Live Essentials.
    First uninstall 'Windows Live Essentials' from 'Control Panel' -> Programs -> Programs and Features.
    You may download it from the link http://bit.ly/GQ9tPI 

    Note: if you have your email configured in Windows Live Mail, please take a backup of the emails as uninstalling Windows Live Essentials may result in data loss. Please refer to the link http://bit.ly/O79Qwc

    Please reply if you have any questions.

    Thanks & Regards,
    Appu S
    #iworkfordell
    To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

  • Thanks for the suggestions, Appu S.  Unfortunately Fixit didn't work.  So I went in to uninstall Windows Live Essentials and was given a choice of which parts to uninstall: Messanger, Photo Gallery & Movie Maker, WindowsLive Mesh, Mail, and Writer.  If I choose Photo Gallery & Movie Maker only will I be given the choice of just reinstalling that portion only?  The problem I am having is nothing like those mentioned when using Fixit.  My error message was not even mentioned but a whole lot of much worse problems were.  That was when I was sent to Microsoft for help by their Fixit program.  Right now I am wondering if I should just forget about that error message because, as I said earlier, I can just X it away.  It happens when I attempt to view a CD,  one of my two external hard drives, and some of my flash drives.  I think I can live with that if you agree it is just a quirkey problem, nothing to worry about.

    Bessie

  • Hi Bessie,

    When do you exactly get this error message?

    On further research on this issue, I was able to find that the issue has been fixed with the latest version of Windows Live Essentials. I would suggest you to uninstall and re-install Windows Live Essentials from you computer and update to the latest version. You can download it from the link http://bit.ly/GQ9tPI

    Hope this helps.  

    Thanks & Regards,
    Appu S
    #iworkfordell
    To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

  • I get the message when I put a data CD in the tray, plug in ONLY one of my two external USB hard drives or plug in a flash drive.

    Please refer to my second message where I asked which item to check to uninstall Windows Live Essentials.  

    Thanks,

    Bessie

  • Hi Bessie,

    Thank you for the response. I would suggest you to uninstall Windows Live Essentials from the computer and update to the latest version. You can download it from the link http://bit.ly/GQ9tPI . Please disconnect any external peripherals connected to the computer (flash drives, printers, external hard drives) and there should not be any CD/DVD in the drive while performing the steps.

    Please reply if you have any questions.

    Thanks & Regards,
    Appu S
    #iworkfordell
    To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

  • Appu S.,

    I guess I hit the yes button, expecting my message I had written would go to you also.  Didn't so I will write it again.  

    When I went to uninstall Windows Live Essentials I was given an option to repair it.  I figured it wouldn't hurt to try so did.  I THINK it worked but not as I expected.  No error messages now but a window opens expecting me to import photos, etc.  I can either do that or cancel it and go about my business.  At any rate, I am not going to worry about it anymore unless it gets really aggrevating; should that happen I will do the uninstall/reinstall bit.

    Thanks,

    Bessie