Hello to all User..
I am using DELL INSPIRON N5050, and having Windows 7 installed on it.
A couple of days ago my camera was working just perfectly.. But i don't what happened, today when i tried to have a video conference, It shows totally RED image.
The camera is weird and actual program doesnt give you clean photos. Its all fuzzy and colourful.
Please Suggest me what to do??
There are few steps I would suggest which would help us in fixing the issue. -- Run the Dell PC Diagnostics for Webcam. -- Update the Bios to the latest version. **NOTE: Few things to ensure before updating the Bios is, the Ac Adapter should be plugged in and the battery should have minimum of 15% charge. No other external peripherals should be connected to the computer. Please ensure that the Bios update should not be interrupted else it would damage the motherboard. -- Please follow the article to Uninstall and Re-install the Webcam Central Software. -- You may also refer the article on Troubleshooting Webcam Issues for more details. Please try the steps and write back with results, would be glad to assist further.
Thanks & RegardsAllan D#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US; India. For Dell support videos click Here.
If a post answers your question, please click "Yes".
I see that you have posted the same issue in a different link: http://dell.to/VhIHWG
Allan will be assisting you on the issue.
Thanks & Regards,Nikhil D#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here.
I would like to know if you have performed the troubleshooting steps as suggested by Dell-Allan D. Please update me the findings so that I could assist you further.
Thanks and Regards,Ravi Chandra BC#iworkfordell