Dell Latitude d630 and Windows 7

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Dell Latitude d630 and Windows 7

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Does anyone know why Dell doesn't support Win7 on a Dell Latitude d630?

This machine was built November 24, 2008 with Windows Vista 32-bit O/S. The original invoice date was May 22, 2009. Win7 wasn't released until October 2009. The guy I bought this from had installed Win7 and I didn't get any backup or recovery discs with it. It works okay except it doesn't have enough RAM, (which is no big deal). The problems occurred when I tried to update the drivers and discovered there are no drivers for this model with Win7. When I called Dell they said they don't support Win7 on this laptop.

So I was just curious if anyone knew why? I'm not going to waste the money upgrading the RAM if Win7 is going to be a problem.

Verified Answer
  • Although W7x86 lists 1GB as the minimum, I've found 2GB to be the minimum sweet spot.

    More RAM is always a good investment, and even if you decide not to run W7 on this PC (hopefully your friend purchased the license outright to pass along to you), more RAM will be beneficial to XP, Ubuntu, or whatever OS you decide to run on it.  However, more RAM may not completely cure your sluggishness, as that could be a result (partially or fully) of malware infections, software problems, file system corruption, and/or a bad hard drive ... a reinstall to your specs may be in order.

    You may also try searching the forums (or Internet) to get a feel for real-world experiences.  I suspect there should be no issues ... I manage some D830's (similar systems - one step up, but same age/line) at work that installed and have run W7 flawlessly.

All Replies
  • Dell doesn't ADD support for newer and newer OS's ... they only support the OS's that ever shipped on a particular machine.

    Now, supported does not mean it won't work - just that it may not (or it may), and there may be devices that do not work, but in any case, it is up to you to purchase, install, find/install drivers, and troubleshoot any issues you may encounter installing and/or running an unsupported OS.  I have an XPS G4 from 2004 that runs W7 beautifully.  If it runs Vista, it will most likely run Windows 7 fine.  Try the Windows 7 Upgrade Advisor to get an idea if there is any hardware or software that you might have problems with.  For drivers, you can find drivers for other machines on which Dell does support Windows 7, you can go to the individual device manufacturers' websites to see if they have Windows 7 drivers, and/or usually Vista drivers will work.

  • Thank you for your response. The computer is extremely sluggish, the cursor skips around occasionally, audio files don't play smoothly and videos hardly play at all. I am [ASSUMING] that only 1.5GB of RAM has a lot to do with that. Before I invest in more RAM I was hoping someone might be able to give me a little more specific information to help me decide if it's a wise investment or not.

    I appreciate your help and I completely understand what you're saying. "Maybe it will work - maybe it won't." That's pretty much where I'm at. So I just need to decide if I want to spend the money and take the chance that I'm just flushing it down the toilet. I'll try that Win7 Upgrade Adviser. It's worth a shot. Thanks

  • Although W7x86 lists 1GB as the minimum, I've found 2GB to be the minimum sweet spot.

    More RAM is always a good investment, and even if you decide not to run W7 on this PC (hopefully your friend purchased the license outright to pass along to you), more RAM will be beneficial to XP, Ubuntu, or whatever OS you decide to run on it.  However, more RAM may not completely cure your sluggishness, as that could be a result (partially or fully) of malware infections, software problems, file system corruption, and/or a bad hard drive ... a reinstall to your specs may be in order.

    You may also try searching the forums (or Internet) to get a feel for real-world experiences.  I suspect there should be no issues ... I manage some D830's (similar systems - one step up, but same age/line) at work that installed and have run W7 flawlessly.

  • Yeah, I know 1.5GB isn't much RAM, but I'm afraid the sluggishness, the bouncing pointer and the choppy playback is more than just a lack of RAM. I ran the Dell Diagnostic Test yesterday and all 57 tests it scanned passed. I'm not sure exactly what that tells me, but I'm leaning toward just cutting my losses, getting rid of this one and buying something a little newer. I prefer AMD processors anyway - I was just trying to get by cheap with this thing. Thanks for all your help

  • I have Windows 7 32 bit running perfectly on a Latitude D830 with 4 GB of RAM also the D630 should run just aswell (I got it working perfectly on a D630 for a friend once also). It will run okay on 2-4 GB of RAM is a bit sweeter.

    My suggestion would be to clean install Windows 7 (you have no idea how much software the previous owner, installed and uninstalled or if they attempted to run registry optimisers/cleaners - which typically ruin Windows 7).

    I would advise running Belarc Advisor to get the Windows Upgrade key on the system, this will save you wasting an additional license: http://www.belarc.com/free_download.html This is of course assuming the user bought a legitimate upgrade version of Windows 7.

    Ensure that the product key is not a Dell OEM SLP Key (or any other SLP key) as here: http://forums.mydigitallife.info/threads/10370-Windows-7-OEM-SLP-Key-Collection It shouldn't be an OEM SLP key otherwise the system is incorrectly licensed and the product key is useless to you. Also check the product key on the Vista COA, take a note of it if it isn't faded.

    Once you have the correct product key please download the correct .iso file from here (page 272):

    http://en.community.dell.com/support-forums/software-os/w/microsoft_os/4362.windows-reinstallation-guide-and-related-software-guides.aspx

    Follow the instructions on page 272 to download the Windows 7 .iso and create a bootable USB. Then follow the instructions on page 64 and clean install Windows 7. Use the Vista drivers with the exception of Bluetooth the A Clean Install of Windows 7 guide will instruct you on driver installation and driver installation order.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Thanks. Great advice. Exactly what I was looking for. I don't know the guy I bought this from, but based on the experience I wouldn't be surprised if there's a problem with the Win7 install. Thanks again.