hi i bought dell inspiron 3 mnths back for 500$.
i dont know why they had not sent windows 7 os cd for me which is free of cost.
suddenly my os has been crashed i coudlnt recover my os as my system is not repsonding.
i want to reinstall my os windows 7 on to my laptop with cd which i doesnt have with me.
please provide me some answers so that i can install windows 7 on to my system with cd.
finally i need windows 7 cd to install os onto my laptop.
i am sick calling to customer care number which never connects.
Thanks for contacting the community.
I regret the inconvenience that you are facing. Before I can assist you with the issue, would request you to send me some details like, Service tag or the Express Service code of the system, so that I can help you further. . Kindly let me know the above details through private messaging only, kindly do not share the information on open forum, Also, I would request you to elaborate the issue and please let me know the problems which you are facing on the system.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Please reply if you have any further questions.
Thanks & Regards Prateek K #iworkfordell
Thanks for your reply.
i could n't find your friend request.
neither i had got your mail or friend request in my inbox.
i had sent you friend request can you respond to that.
is that copy and paste answer for any question.
neither i had not recieved your mail or friend req.
i had sent you frnd request and sent you private msg.
Dell no longer includes installation media with their systems, unless it is specifically requested/selected at the time of order (usually a $3 charge). This is not unique to Dell ... nearly ALL OEM's (HP, Acer, etc.) do this.
You can request a replacement disk here, if in the U.S., free of charge:
Or you can borrow a Windows 7 DVD from someone else that has a Dell Windows 7 DVD (although it MUST match the version of your license - Pro, Ultimate, Home, etc.).
Or you can use a Retail DVD (again that matches your licensed version), then activate using the Product Key on your computer over the phone. You can download a copy of Retail media from Microsoft's online partner, Digital River, here:
See my wiki A Clean Install of Windows 7, this will guide you through requesting a reinstallation dvd or use the digital river .isos. See Step 3 which discusses the merits and disadvantage of both ways. It will also give you instructions on how to install Windows 7.
I am also facing some problem in my laptop.So I have no option left but reinstalling the OS.I also havent got any installation cd from Dell.Can you help me out