Windows 7 Build 7601 Not Genuine

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Windows 7 Build 7601 Not Genuine

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I just received a new Inspiron 620 direct from Dell with WIndows 7 pre-installed. Every couple of days I see a message in the lower right hand corner of my display tha reads ".Windows 7 Build 7601 Not Genuine". If I reboot or attempt to reactivate the software, the message will disappear. However, it will reappear a day or two later. Why is this happening and what can I do to fix it?

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  • Hi Jamesv09,

    Welcome to the Community.

    Please perform these steps to fix this issue:

    1. Open a command prompt.

    2. In the elevated command prompt, copy and paste the command below and press Enter. (see screenshot below step 3)

         bcdedit.exe -set loadoptions ENABLE_INTEGRITY_CHECKS

    3. In the elevated command prompt, copy and paste the command below and press Enter. (see screenshot below)

         bcdedit.exe -set TESTSIGNING OFF

    4. Close the elevated command prompt.

    5. Restart the computer to apply.

    Please reply if the above given information was helpful.


    Thanks and Regards
    Satya P
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

    If a post answers your question, please click the green "
    Yes" button.

  • Thanks for the response Satya P. I succesfully completed your procedure and so far, I have not received the message. If it remains this way through Friday, I will repost and consider this issue resolved. Thanks again!

  • Hi Satya, I have tried following your steps.

    It says "The boot configuration data store could not be opened. Access is denied."

     

    Kindly advise.

     

    Thanks.

     

  • I think I may have gotten that message the first time I tried this solution. I was able to get around that by right clicking on the command prompt option under Start-All Programs-Accessories and choosing Run as Adminstrator. I have not had any other Windows issues since I followed this procedure.

  • Hi Satya,

    It's been close to a week now and no more "Not Genuine" messages. I consider this issue resolved. Thank you!!!

  • Hello Satya. I thought this had resolved my issue but unfortunately the "Not Genuine" message has reappeared tonight. Please help. Thanks!

  • I did the first step (command prompt, typed the commands, got the error above as well.  I've had my DELL for several years, this just popped up.

  • restarted, now gone (original issue)

  • Hi

    I have just tried this and it hasn't worked, have you any other ideas

     

    Thanks Eileen

  • when i try to put this into command promp it says the bot configuration data store could not be opened. access is denied for both prompts :( i dont know what is wrong please help if possible.

     

  • will the pre installed programmes like Microsoft word or antivirus be deleted by this process

  • Hi Celio123,

    The above given process will not delete Microsoft Word or antivirus unless you are re-installing the operating system manually using the CD. Please back up all your data, files, music and pictures etc on a external hard drive before you re-install windows.

    Please reply if you have any further questions.

    Thanks and Regards
    Satya P
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

    If a post answers your question, please click the green "
    Yes" button.

  • HEY HI SATYA P I TRIED UR SUGGESTION GIVEN ABOVE, BUT IT SITLL SHOWING ME THE SAME NOT GENIUEN MESSAGE.... PLS HELP..Sad

  • Hi radhaTC,

    Try the below given steps:

    • Open command prompt in elevated mode. (click Start and type CMD, right click run as administrator)

    • Stop the software protection service – net stop sppsvc

    • Search for tokens.dat and rename the file to tokens.old

    • Start the software protection service – net start sppsvc

    • Now type in slui.exe and hit enter.

    Please back up all your personal data, files, music, pictures etc on a external hard drive or DVDs. We may have to re-install the operating system using the re-installation disc if the issue persists.

    Thanks and Regards
    Satya P
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

    If a post answers your question, please click the green "
    Yes" button.