I just received a new Inspiron 620 direct from Dell with WIndows 7 pre-installed. Every couple of days I see a message in the lower right hand corner of my display tha reads ".Windows 7 Build 7601 Not Genuine". If I reboot or attempt to reactivate the software, the message will disappear. However, it will reappear a day or two later. Why is this happening and what can I do to fix it?
Welcome to the Community.
Please perform these steps to fix this issue:
1. Open a command prompt.
2. In the elevated command prompt, copy and paste the command below and press Enter. (see screenshot below step 3) bcdedit.exe -set loadoptions ENABLE_INTEGRITY_CHECKS
3. In the elevated command prompt, copy and paste the command below and press Enter. (see screenshot below)
bcdedit.exe -set TESTSIGNING OFF
4. Close the elevated command prompt.
5. Restart the computer to apply.
Please reply if the above given information was helpful.
Thanks and RegardsSatya P#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here. If a post answers your question, please click the green "Yes" button.
Thanks for the response Satya P. I succesfully completed your procedure and so far, I have not received the message. If it remains this way through Friday, I will repost and consider this issue resolved. Thanks again!
Hi Satya, I have tried following your steps.
It says "The boot configuration data store could not be opened. Access is denied."
I think I may have gotten that message the first time I tried this solution. I was able to get around that by right clicking on the command prompt option under Start-All Programs-Accessories and choosing Run as Adminstrator. I have not had any other Windows issues since I followed this procedure.
It's been close to a week now and no more "Not Genuine" messages. I consider this issue resolved. Thank you!!!
Hello Satya. I thought this had resolved my issue but unfortunately the "Not Genuine" message has reappeared tonight. Please help. Thanks!
I did the first step (command prompt, typed the commands, got the error above as well. I've had my DELL for several years, this just popped up.
restarted, now gone (original issue)
I have just tried this and it hasn't worked, have you any other ideas
when i try to put this into command promp it says the bot configuration data store could not be opened. access is denied for both prompts :( i dont know what is wrong please help if possible.
will the pre installed programmes like Microsoft word or antivirus be deleted by this process
The above given process will not delete Microsoft Word or antivirus unless you are re-installing the operating system manually using the CD. Please back up all your data, files, music and pictures etc on a external hard drive before you re-install windows.
Please reply if you have any further questions.
HEY HI SATYA P I TRIED UR SUGGESTION GIVEN ABOVE, BUT IT SITLL SHOWING ME THE SAME NOT GENIUEN MESSAGE.... PLS HELP..
Try the below given steps:
• Open command prompt in elevated mode. (click Start and type CMD, right click run as administrator)
• Stop the software protection service – net stop sppsvc
• Search for tokens.dat and rename the file to tokens.old
• Start the software protection service – net start sppsvc
• Now type in slui.exe and hit enter.
Please back up all your personal data, files, music, pictures etc on a external hard drive or DVDs. We may have to re-install the operating system using the re-installation disc if the issue persists.