Recently i just changed my hdd due to some problems. But when i change the hdd, the ability to do a dell factory restore was lost. Can someone teach how can we get this back?
Welcome to the Community,
Factory Image is stored in the recovery partion of the HDD which you get along with the system.Now if you have bought a new replacement HDD locally that will just be a blank HDD.To reinstall Windows you need to use the Windows DVD which came along with the system and download the drivers from www.support.dell.com.Under drivers and downloads use your system Service Tag to get the drivers for your system.
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How to restore Dell factory image when PC restore does not work?
I'm not sure if you'll need to make a partition or if it will create its own.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
Thanks for replying guys, I think the hdd given by Dell is totally blank so will not restore the disk partitioning that the Factory image had resided previously....my question is how can we restore these settings..did dell have a standard installation image that we can download and restore it on?
Factory Image is not available for download.If you've received a blank HDD,you will need to reinstall Windows using the Windows OEM DVD and download drivers from www.support.dell.com, Drivers and Downloads,use system service tag or model number to get the list of drivers.
If the Hard drive was a replacement from Dell, it contains an image on it. You install the hard drive and it starts installinbg the operating system on its own. You'll still have to install virus protection and some of your paid programs.
hi i am facing the same problem. i dont have a factory image on my hdd. but i am trying to install dell local backup 2.0 and it requires a factory image on my HDD.how do i go about solving this issue?
You'll need to Request Backup Disks USA if in another Country, contact Dell Tech Support.
Once you have the disks, you may want to try...
If you just need a file to trick Dell Datasafe, copy from windows installer dvd/flash drive from source directory the file
called install.wim to your HD and rename it Factory.wim this will let Datasafe install then make your own factory.wim..
Download the dell datasafe local backup or u may be having.If u don't have download it from http://dslbchecker.datasafelocalbackup.com/dslchecker-en.html while installing it will create a partition.
I installed win7 ULTIMATE on Win7 home premium as home premium got corrupted. Now i AM trying to a factory image restore but unable to find image. Can i download it from somewhere or doo i need to reinstall window. HELP PLEASE
You will have to manually clean install, follow my instructions here for best results:
This will take you through direct clean installation of Windows 7 Ultimate retail upgrade after a secure wipe of the hard drive, updating Windows and installation of system drivers. Then product activation. Then finally installation of Dell Backup and Recovery to make a new internal recovery partition and new "factory settings".
Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.
What if we just purchased a new complete system and recieved no CD's includeing the restoration operating system CD. I was under the impression I paide for the license when I got the system so should have gotten the CD for WINDOWS 8 as well correct? How do I get it since Dell never sent it