I'm trying to reinstall my Windows XP Home edition operating system into
a Dell Dimension 8400 machine. I have the operating system CD that came
with the computer and when I boot into it, it takes me through the usual
start-up sequence and eventually gets me to the Windows Setup Window
where I have to choose whether to continue with a complete reinstall,
repair or quit. I cannot choose any of these options. It would appear
that my keyboard isn't operative or the system has frozen. Any ideas how
to work around this problem?
Are you using a USB keyboard?
You might want to try PS/2 keyboard.
my Dells:Precision M6300 - Windows 7 / Ubuntu 12.04Latitude D620 - XP Pro SP3Precision M6300 - Windows 7
Thank you for using the Dell Community Forum.
Are you not able to hit the F2 or F12 key while booting up to enter the boot menu or the setup screen?
Yes, I was using a usb keyboard and since have tried the ps/2. It worked. Thanks alot!