Error code 80080005

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Error code 80080005

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Hey Guys

Happy new Year to everyone

Right

My cousin asked me to look at her laptop because it was running slowly. I noticed that the windows update window was asking to download Windows Vista updates.....It started downloading and then stopped.

It now comes up with Error code 80080005 and a dialog box that reads

"Windows Modules Installed stopped working and was closed"

I have searched all over google and microsoft websites and I cant find anything. I've done most of the things people have tried "stop this, disable that etc" but no joy.

Does anyone have any idea what I do (apart from drastically reinstalling Vista)

Many Thanks

TK1

All Replies
  • Can you try a system restore to a point before you did the update?

  • Running slowly before attempting to update and having the updates stop could be an indication of infection.

    Tk1biglove
    I've done most of the things people have tried "stop this, disable that etc" but no joy.

    Which anti-virus/anti-malware scans were run?

     


     

    Microsoft MVP - Consumer Security
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    SpywareHammer

    I am not a Microsoft or a Dell employee. I am a volunteer.