I recently ran an entire Hard drive backup (of a Laptop) to an external HDrive. This was my first time backing up. When complete (took 10.5 hrs)... a window opened stating that a FLOPPY Drive could not be found.

That an ASR restore diskette could not be created. This system has never had a FLOPPY drive, although the DVD was replace during warranty by DELL 2.5 yrs ago. Could a setting have been changed by the technician?

Anyone have a clue what I can do to create an ASR (CD or DVD) to enable my backup utility to work properly?

Many thanks, especially since I cannot use my laptop until I move past this window and don't want to lose the 10.5 hrs of backup.

Thanks much!