Installation of .NET Framework 2.0 - “Error: Cannot install on a 64 bit operating system.”

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Installation of .NET Framework 2.0 - “Error: Cannot install on a 64 bit operating system.”

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In late December of 2009, a 74-year old neighbor purchased a Dell Inspron 400 (zinohd):

AMD Athlon2850e (1.8GHZ,512K), 3gb DDR2 sdram AT 800mhz, 320GB Serial ATA Hard drive (7200rpm), Windows 7, Service tag

 

He had a number of problems that I have helped him cure.  But one issue remains.  Each time he turns on the computer he gets a notification that he needs to load and run .Net Framework 2.0. However, when he goes to the referenced site and tries to download and run the program he gets an error message stating: “Error: Cannot install on a 64 bit operating system.”  Ignoring this message doesn’t appear to adversely affect the operation of the system but he has not used the computer for long and he fears there may be issues downstream.

 

He is an older gentleman, not at all computer savy and has been very frustrated by this and his inability to get help from Dell or Microsoft.  He is considering returning the product. 

 

In an effort to help him out, I have looked into this problem through the Internet.  I am an experienced PC user and can normally handle most issues like this but I’m not yet familiar with Windows 7.  I understand that Windows 7 includes the .NET Framework 3.5.1 as an OS component. I believe this means you will get the .NET Framework 2.0 SP2, 3.0 SP2 and 3.5 SP1 plus a few post 3.5 SP1 bug fixes.  Thus, you don't need to manually download .NET Framework 2.0 and install it on Windows 7.  I have run the Verification Tool found on the Internet by searching “cannot install on a 64 bit operating system " 2.0 net framework on Google to verify the existence of these .Net Framework versions.  The all are verified successfully.

 

How can we eliminate the initial popup notification from appearing at power-on?  What am I missing?

joesig1

 

<ADMIN NOTE: Service Tag Removed Per Privacy Policy>

Verified Answer
  • In regard to the original Microsoft .net Framework Version 2.0 error message, does your friend have software for an All-In-One (AIO) V105, V305 or V505 printer installed?

    In that case, he may have to:

    1. Uninstall the software for the AIO V105, V305 or V505

    2. Download and install the Windows 7 drivers and software for AIO V105 (A02 version), V305 (A01 version) or V505 (A02 version) printers from Dell.

    Ron 

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

All Replies
  • Try this 64 bit version here.

    Sam

    Alienware M11x R2 - Inspiron 17R (7010) - Inspiron E1505

       

    Forum Member since 2004

    "If your issue was resolved, please click  Yes ".

  • In regard to the original Microsoft .net Framework Version 2.0 error message, does your friend have software for an All-In-One (AIO) V105, V305 or V505 printer installed?

    In that case, he may have to:

    1. Uninstall the software for the AIO V105, V305 or V505

    2. Download and install the Windows 7 drivers and software for AIO V105 (A02 version), V305 (A01 version) or V505 (A02 version) printers from Dell.

    Ron 

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • Dear Ron,

    You ROCK! That was an easy fix for something that Dell didn't have a clue on. Thanks!!

  • pdhmom,

     

    Ron must have seen the article from before.

     

    Microsoft .NET Framework Version 2.0 Error After Upgrading to Windows 7

     

    Dell has known about this issue, just maybe not the person you talked to.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Yes

     

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee