i recently got myself a dell xps. i did a manual install of windows using the disk that came with the laptop. i thought it was the factory restore disk since it had dell all over it. when everything was finish it was a clean install of window and wasn't how i first got it. i have tried the F8, but there wasn't a Dell Factory Restore option. well alittle digging around i found out that i still have the Factory.wim file but seem like its not detecting it. Can anyone help with this problem or point me to the right direction. Thanks in advance.
If the factory recovery partition is still there and works, then try...
Restoring Your Computer´s Software to the Factory Settings
If you removed the factory image or it bacme corrupt and is not working, then you need to...
How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
thanks for the quick assistance. The first link if for vista, i
currently using windows 7. i have change the option to windows 7 and it
bring me back to the F8 to advance boot option. which bring me back to
where i started. on the second link i did the manual install which i
thought it was the PC restore since i use the disc was provided with
the laptop. i was able to copy the FACTORY.WIM to my windows drive. is
there a way for me to run it or make it to a boot disc?
If I'm reading this correctly, you had Vista on the computer. You upgraded to Windows 7. It sounds like you want to go back to Windows Vista, correct?
How to uninstall Windows 7
If this is what you want, then this link will help you.
it came wiht windows 7 home. i did a clean install on window 7 thinking that was a factory restore. now it doesnt have the option to for Dell Factory Restore on advance boot option. but the RECOVERY partition is there i did not install over it
Update. I recently finish talking to Dell Support. They said there's no possible way to restore it to factory after i did a clean install? even my RECOVERY partition is still avaiable.
I am not really sure what comes with Windows 7 from the factory.
Are you having a problem with a device, program or do you need something. With Windows 7, you can make you own backup partition.
How to Create a System Image Backup in Windows 7
How to Do a System Image Recovery in Windows 7
Will help with the information.