Everytime I sign on I get the following error message on my Dell 530 Desktop with Vista, as a result, I can't use the Dell feature programs. Should I replace the Dell software or is there a less invasive procedure? Thanks. Here is the message I get:
Internet Explorer Script Error
An error has occured in the script on this page.
Line: 30Char: 3Error: Error in loading DLLCode: 0URL: file:///C:/Program%20Files/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js
Do you want to continue running scripts on this page?
Thank you for using the Dell Community Forum.
From internet explorer try checking the "disable script debugging" box.
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Thank you for your reply in regard to my computer error message. I did what you suggested, however, I still have the same problem. Any other suggestions? Thank you.
Looking into this error. It is usually caused by the website itself. Do all websites give the same error?
I finally got rid of this error by going to the STARTUP tab under system configuration and unchecking the SupportSoft sprtcmd box. This kept dell support from starting on startup and I no longer see the message.
Any help will be appreciated.
just bought a Dell PC and am getting the same script error reported. any progress since your last reply?
It is very frustrating to have to dismiss a pop every time a user boots up the PC. Why has nothing been done to fix this? It's sloppy and the remedy suggested doesn't work. Can you please give it some priority! Shipping new PCs with a error-prone script is not what were led to expect from Dell.
Re-enable Dell support.
Restart the system and uninstall Dell support in 'Add /Remove Programs'.
If you want to try reinstalling, you can find the downloads here.
Mis Dos Centavos,Darrell
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Helping Dell Customers here since 1998My systems ...Dimension XPS D266 - Now retired Toshiba Tecra M1Dimension 4300 - Received DOA as a gift. Reinstalled XP and still working greatDimension 9150 - Pent D 3.2GHz, 4GB dual-channel 533 DDR2 Windows 7 Pro, Firefox 3.6.14 Congrats to Jimmie Johnson #48 - FIVE time Nascar Sprint Cup Champ !!!!