STOP: 0x00000024 BSOD

Software & Operating Systems

Software & Operating Systems
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STOP: 0x00000024 BSOD

  • Wife's Inspiron 6000 w/XP Home SP2 is the problem.  It will briefly flash the Windows load screen, then goes BSOD.  Full error msg is:

     

    STOP:  0x00000024 (0X00190203, 0X8A6A88A0, 0XC0000102, 0X00000000

     

    Have tried all restart modes (normal, safe, safe w/network, etc) but still goes back to the blue screen and error msg noted above.

     

    Any suggestions as to how to recover from this.  Cannot get to prompt to run CHKDSK.

     

    Thanks in advance!

     

    ~Ed 

  • http://msdn.microsoft.com/en-us/library/ms793935.aspx

     

    indicates 0x00000024 is failure to read NTFS file system, possibly corrupted file or bad sector on hard drive, or failing hard drive (I hope you have your data backed up...)

     

    When you say you cannot run chkdsk, did you try running chkdsk /f /r from the recovery console on the XP CD?

     

    Also run the Dell diagnostic hard drive test.

    XPS630i Quad Q6600 @ 2.4 GHz BIOS 1.0.13 FSB 1066MHz
    RAM: 3 GB PC6400 DDR2 SDRAM 800MHz
    HDD: 2x WD25 00AAJS-75VWA 250GB SATA non RAID
    DVD: Liteon DH-20A1S and HL-DT-ST DVD +-RW GSA-H73N
    Video: GeForce 8800 GT 512 MB
    Audio: Audigy 2, Altec Lansing ADA995 5.1 speakers
    Monitor: Dell 1800FP

    XP pro SP3 IE8 WMP 11

  • Thanks for the quick reply.  I have not tried to install/run the recovery console.   I did look over the instruction on THIS Microsoft web page, but not sure I'm savvy enough to be able to do this.  We've had the thought about just taking the lappy to a local repair shop and having them do it.  I'm guessing this is a somewhat common situation and someone "in the business" would probably be able to do this quickly and for a nominal fee...?  Oh, and yes, all the critical stuff was backed up, thank goodness.
  • I believe the correct command to run chkdsk from the Recovery Console C: prompt is:

     

    chkdsk /p /r

     

    chkdsk /f only works from inside Windows from start>run

     

    Ron 

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • I was able to get to the command prompt by F12-ing out of the startup, getting a command prompt, and running chkdsk /r.  CheckDisk found and repaired errors and, after removing the Windows CD, was able to restart the computer and get to a normal WinXP desktop.

     

    Thanks for all the help.

     

    ~Ed