STOP: 0x00000024 BSOD

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Software & Operating Systems
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STOP: 0x00000024 BSOD

  • Wife's Inspiron 6000 w/XP Home SP2 is the problem.  It will briefly flash the Windows load screen, then goes BSOD.  Full error msg is:


    STOP:  0x00000024 (0X00190203, 0X8A6A88A0, 0XC0000102, 0X00000000


    Have tried all restart modes (normal, safe, safe w/network, etc) but still goes back to the blue screen and error msg noted above.


    Any suggestions as to how to recover from this.  Cannot get to prompt to run CHKDSK.


    Thanks in advance!





    indicates 0x00000024 is failure to read NTFS file system, possibly corrupted file or bad sector on hard drive, or failing hard drive (I hope you have your data backed up...)


    When you say you cannot run chkdsk, did you try running chkdsk /f /r from the recovery console on the XP CD?


    Also run the Dell diagnostic hard drive test.

    Precision Tower 5810, Quadcore Intel Xeon E5-1630 v3, 3700 MHz
    RAM:16 GB PC6400 DDR4 SDRAM 1066MHz
    HDD: 2x ATA  ST500DM002-1BD14 500GB SATA non RAID
    Video: nVIDIA Quadro K4200 PCIe 4GB
    Audio: Recon3D PCIe, Altec Lansing ADA995 5.1 speakers
    Monitor: Dell E2011H

    7.1 pro sp1 64 bit

  • Thanks for the quick reply.  I have not tried to install/run the recovery console.   I did look over the instruction on THIS Microsoft web page, but not sure I'm savvy enough to be able to do this.  We've had the thought about just taking the lappy to a local repair shop and having them do it.  I'm guessing this is a somewhat common situation and someone "in the business" would probably be able to do this quickly and for a nominal fee...?  Oh, and yes, all the critical stuff was backed up, thank goodness.
  • I believe the correct command to run chkdsk from the Recovery Console C: prompt is:


    chkdsk /p /r


    chkdsk /f only works from inside Windows from start>run



    If this answers your question, please click  Yes  


    Forum Member since 2004

    I am NOT a Dell employee

  • I was able to get to the command prompt by F12-ing out of the startup, getting a command prompt, and running chkdsk /r.  CheckDisk found and repaired errors and, after removing the Windows CD, was able to restart the computer and get to a normal WinXP desktop.


    Thanks for all the help.