Drive 1 not found: Serial ATA, SATA-1

Software & Operating Systems

Software & Operating Systems
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Drive 1 not found: Serial ATA, SATA-1

  • When I boot up, I get a message on the black screen "Drive 1 not found: Serial ATA, SATA -1. Strike F1 to continue, F2 to run the setup utility". When I hit F1, the system (XP SP2), boots up, but my CD/DVD drive is missing (my drive D:). When going to the desktop shortcut for that drive, I get the message "The name D:\ specified iin the Target box is not valid. Make sure the path and file name are correct."  The drive does not show up in Device Manager. I have tried using System Restore, but each time I try a valid date, System Restore fails. What is happening, and how do I fix it. I tried using the Dell Support Center wwithout any success. It doesn't seem to be in their database. Please help. (Dell Dimension 9100).
  • Sound more like a hardware problem than software.

    Do you have more than 1 hard drive inside this system? And/or is the optical drive a serial or parallel ATA drive?

    You can try clearing NVRAM following the procedure for your model, here:
    http://www.dellcommunity.com/supportforums/board/message?board.id=dim_bios&thread.id=55387

    Have you scanned for malware lately?

    Ron

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • I don't know what's going on, but my CD/DVD drive is back. I scan for malware daily, and I don't think that's the issue. Am shutting down for tonight. Let's see what happens when I boot up tomorrow.
  • This problem has finally been solved, but it took an online chat with Dell Tech Support, and a phone call from them to fix it. It required going into the Setup Utility and modifying several entries. The Dell Forum is often very helpful, but sometimes the issues are too involved to be solved here. I strongly urge all Forum users to install the Dell Support Center, and use it if simple solutions are not available.
  • Could you share the solution with us? It might help others who may have a similar problem. Thanks.
  • The caller from tech support had me access the Setup Utility by pressing the F2 key when the Dell screen showed up on restart. He led me through several steps which I did not record, but among other things had me restore some defaults. I would suggest that one should not try to use the Setup Utility without  help from tech support, unless you are an advanced techie type user.
  • They probably either had Signals clear NVRAM which is what I suggested in my previous post, and/or turn off SATA-1 which I bet doesn't have a hard drive connected to it, and then turn on PATA-0 to enable the optical drive.

    Sure sounds like the BIOS settings got scrambled. So clearing NVRAM and rebooting would reset everything. ;)

    Ron

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • As RoHe suggested, I went to the Setup Utility, turned off the empty terminals, and made sure all of the active terminals were turned on (mine already were, and all the drives were already working).  Brief instructions follow, if anyone else is having the same problem and is feeling brave about doing it themselves:

    **in the Setup Menu, to go [Drives] (initially not expanded; strike "enter" to expand the group)

    **scroll through the drives and look at the details for each drive (0-5 on my computer):

      --any full port will give details about the drive attached, and should be [On] (hit enter to get to the on/off toggle)

      --any empty port will have "Controller details" but no "Drive details", and should be [Off] to avoid this problem at startup.

      --that did it for me! (I had to turn 1 and 3 off)

    Happy debugging!  I hope this helps someone!

  • I had the same problem.  Found out the motherboard battery needed to be replaced

  • The link is outdated, but clearing the NVRAM totally worked for me. Thank you!