Del PC Restore utility, access denied - Microsoft OS Forum - Software & Operating Systems - Dell Community

Del PC Restore utility, access denied

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Del PC Restore utility, access denied

  • Once I decided to restores Windows Vista Home Premiun (Exception  Processsing Message recurrente error) as it come from dell factory using the tool utility in "recovery" disk partition, PCRestore.exe, a error message of Access to \tools\ was denied" appeared. Anybody could help to recover my Dimension E520 as factory stage using this aplication, to avoid to re-=istall windows and all drivers?
  • This link may help.

    XPS 410  Core2,  2.4 Ghz,   8Gb,  Win7 64

    Latitude D610  XP pro,  Win7 RC

  • When my machine was running XP I tried to do the Dell restore from the secret partition. It failed miserable at every attempt, various errors were cited, different each time. I ran numerous disk checks all came back fine, although I did notice that the huge partition they allocated for this only actually had just under 400 meg of data on it, the rest was empty. I could not gain access by any method to that partition either, so when I installed Vista I just got rid of that partition. I just manually back up my stuff I wish to keep. It is very handy that the Dell Vista upgrade can do the clean install thing too, that is how I initially installed it, completely obliterated the old XP install.
  • You cannot do it within Windows, you need to boot to WinRE (pressing F8) and running the PC Restore from there. The link provided is to do it with the DVD, but you don't need to do it from there, if the partition boots fine. Check this
    On the step 5, make sure you change the ADMINISTRATOR account, by yours. Then follow the instructions.
  • Many thanks Aguilar, it sound simples, but as a normal old user of DriveImage, I'm not used to Dell restore tools.
    Thanks again...!
  • Cristal clear. It helps!...Thanks
  • As long as it works, perfect!:smileyvery-happy: