Message Edited by sgpgurl on 12-06-2005 02:12 PM
Boot your Dell computer into Safe Mode and Run McAfee Antivirus to scan for the Trojan that may be present on your Dell computer.
The following are instructions on how to boot into Safe Mode in Windows XP:
How do I boot my system to Safe Mode in the Microsoft Windows XP operating system?
To start the computer in Safe Mode perform the following steps:
Restart the computer.
Press the [F8] key when the system accesses the hard drive after the BIOS has finished loading, but before the Windows XP splash screen appears.The Windows Advanced Options Menu appears.
NOTE:If the Windows Advanced Options Menu does not appear, restart the system and try again.
3. Select Safe Mode from the menu.
4. Log onto the computer as administrator. A warning dialog box with the message that you are entering Safe Mode appears.
5. Click Yes to continue loading Safe Mode.The Windows Safe Mode Desktop appears.
Does your Dell computer Shut Down in a few minutes after going into Safe Mode in Windows XP?
I have posted your question on Microsoft Support Newsgroups and here is the answer:
Try using Event Viewer in Windows XP to analyze hardware and software problems and Windows security events on your Dell computer.
Using Event Viewer
Event Viewer maintains logs about program, security, and system events on your computer. You can use Event Viewer to view and manage the event logs, gather information about hardware and software problems, and monitor Windows security events.
Hope this helps you.
Using Event Viewer and event logs, you can gather information about hardware, software, and system problems, and monitor Windows XP security events.
A computer running any version of Windows XP records events in three kinds of logs:
The application log contains events logged by applications or programs. For example, a database program might record a file error in the application log. Program developers decide which events to monitor.
The security log records events such as valid and invalid logon attempts, as well as events related to resource use, such as creating, opening, or deleting files or other objects. An administrator can specify what events are recorded in the security log. For example, if you have enabled logon auditing, attempts to log on to the system are recorded in the security log.
The system log contains events logged by Windows XP system components. For example, the failure of a driver or other system component to load during startup is recorded in the system log. The event types logged by system components are predetermined by Windows XP.
A computer running Windows configured as a domain controller records events in two additional logs:
The directory service log contains events logged by Windows directory service. For example, connection problems between the server and the global catalog are recorded in the directory service log.
The File Replication service log contains events logged by Windows File Replication service. For example, file replication failures and events that occur while domain controllers are being updated with information about sysvol changes are recorded in the file replication log.
A computer running Windows configured as a Domain Name System (DNS) server records events in an additional log:
The DNS server log contains events logged by Windows DNS service. Events associated with resolving DNS names to Internet Protocol (IP) addresses are recorded in this log.
The format and contents of the event description vary, depending on the event type. The description is often the most useful piece of information, indicating what happened or the significance of the event.
The event logs record five types of events:
To view more details about an event
The information right after I mentioned Event Viewer and how to start it talks about using Event Viewer, the event descriptions, and how to view more details about an event.
I hope these information help you better understand and use Event Viewer in Windows XP.
The event viewer will definitely help you troubleshoot what is wrong with your Dell computer shutting down in a few minutes unexpectedly.