Inspiron 3650 ships with Win10PRO. What's the downgrade rights procedure WITHOUT buying a new Win8.1pro license? - Microsoft OS Forum - Software & Operating Systems - Dell Community

Inspiron 3650 ships with Win10PRO. What's the downgrade rights procedure WITHOUT buying a new Win8.1pro license?

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Inspiron 3650 ships with Win10PRO. What's the downgrade rights procedure WITHOUT buying a new Win8.1pro license?

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HI,

just bought 4 inspiron 3650's with Win10pro preinstalled. For business applications, I require win8.1pro to be installed on the machines. Microsoft (and Dell) claim to grnat the right to downgrade the pro version of Win10 to Win8.1 pro (what I need)

Is there someone with the right procedure to do so? I am calling dell and Microsoft every day without success :-(

Regards

All Replies
  • You seemed to have done it in reverse.

    I bought an Optiplex with Windows 8 Pro with downgrade rights. What installed on the PC was Windows 7 Pro.

    In many years past, my employer had purchased Windows 7 Pro with downgrade rights. What was installed on the PC was XP..

    EDIT:   From what I can tell on Dell.com, if you purchased the Inspiron 3650 ( http://www.dell.com/us/business/p/inspiron-3650-desktop/pd?oc=cai3650w7ph2165&model_id=inspiron-3650-desktop ) with Windows 10 Pro, you will get Windows 7 Pro installed on it.

    EDIT #2:  You do get Windows 10 Pro to Windows 8.1 Pro downgrade rights ( http://www.microsoft.com/oem/en/licensing/sblicensing/pages/downgrade_rights.aspx#fbid=cNVi_NP368E )   I am not sure where you would get the Dell OEM Windows 8.1 Pro

    EDIT #3:  You can buy Dell Windows 8.1 Pro OEM DVD for $10 on eBay.  I guess no one wants Windows 8!  Wink

    my Dells:
    Optiplex 3020 - Windows 7 Pro 64-bit / Linux Mint
    Precision M6300 - Windows 10 Pro 64-bit
    Latitude D620 - XP Pro SP3

  • ieee488, indeed I did get the Win10pro preinstalled. And I am convinced that I have the right to use win8.1Pro as part of this "downgrade rights" program. I just can't find a way to a proper key for activation.

    edit: I do have a dell OEM 8.1 pro DVD :)

    The win10Pro license is in BIOS and doesn't want to activate the 8.1Pro :-(

  • It doesn't sound like you bought from Dell.com

    my Dells:
    Optiplex 3020 - Windows 7 Pro 64-bit / Linux Mint
    Precision M6300 - Windows 10 Pro 64-bit
    Latitude D620 - XP Pro SP3

  • yes i did :-(

  • I don't see any place on the Dell website to order an Inspiron 3650 with Windows 10 Pro already installed, so I am not sure what is happening here.

    Perhaps you are not in the USA?

    my Dells:
    Optiplex 3020 - Windows 7 Pro 64-bit / Linux Mint
    Precision M6300 - Windows 10 Pro 64-bit
    Latitude D620 - XP Pro SP3

  • correct... Belgium it is :-) (and the pro version was hard to find :-( and I choose this just for the downgrade right :-( )

  • You really should talk to Dell Belgium.

    my Dells:
    Optiplex 3020 - Windows 7 Pro 64-bit / Linux Mint
    Precision M6300 - Windows 10 Pro 64-bit
    Latitude D620 - XP Pro SP3

  • You are the first one on the Dell Forums who has tried to downgrade to Windows 8.1 Pro opposed to Windows 7 Pro.

    For this downgrade path it doesn't work because there is a unique 25 digit system locked preinstallation product key embedded in the UEFI BIOS for both Windows 10 Pro and Windows 8.1 Pro OEM. As far as I know the Windows 8.1 Pro installation media will reject the Windows 10 Pro OEM SLP key so purchasing an OEM DVD is going to be as useless as downloading a Windows 8.1 Pro .iso. For Windows 7 Pro it was easier as a generic OEM SLP key was used and input from the installation media.

    To downgrade you'll probably have to use volume licensing.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • OK. So what 's in the "downgrade-right" for me?? I don't see a right to downgrade when I need to buy a new 8.1PRO license ?? And it clearly states the OEM of Win10Pro had the downgrade right to win8.1PRO. :-(

  • As I said your the first who's asked for this on the forums and theres not much details regarding the downgrade procedure.

    First create installation media with Dell Backup and Recovery.

    http://dellwindowsreinstallationguide.com/dell-backup-and-recovery-1-8-1-71/

    Then extract your 25 digit UEFI BIOS SLP key from each system using RWEverything. Select Access → ACPI tables → MSDM tables.

    http://rweverything.com/

    Next you can try to download and install Windows 8.1 Pro using the generic product key: "XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB". This product key will allow for installation but not product activation...

    http://dellwindowsreinstallationguide.com/download-windows-8-1-retail-and-oem-iso/

    Then try to call Microsoft. Not promising anything but they are more likely to be of use once you have Windows 8.1 Pro installed and have a product key that you can give them.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Hey Philip,

    thanks for your response. That is exactly what I've tried to do. I've been on the phone with them for a week. Every day. But they say they don't have the procedure to provide the keys. Then they say the OEM should talk to the M$ account mgr to obtain the keys... Then they say I should buy new keys... Then they say call DELL. Dell says buy new keys of call M$ and explain...

    An enduser has NO STORY against giants like Dell and M$

    I just don't see why they mention the downgrade right on their own website... That was the reason why I bought the more expensive Win10PRO version of the Inspiron3650 instead of exact the same PC with Win10 . Because I could downgrade to 8.1pro as long as my apps do not support win10.

  • It would have been helpful if you had posted here before buying your PCs.

    As I wrote previously, in the USA, when you buy a PC with downgrade rights, the actual Windows version you want to use is installed on the PC. The Windows version you are downgrading from is given to you on a DVD. This is what happened with my Optiplex 3020 which I bought in September 2015. I downgraded from Windows 8 Pro to Windows 7 Pro.

    What you are wanting to do is abnormal hence the runaround.

    my Dells:
    Optiplex 3020 - Windows 7 Pro 64-bit / Linux Mint
    Precision M6300 - Windows 10 Pro 64-bit
    Latitude D620 - XP Pro SP3

  • Essentially Microsoft are the ones saying that you are allowed to have Downgrade rights but they have offered no easy way for end users to perform them (for Windows 10 Pro to Windows 8.1 Pro).

    What they should have done is make Windows 10 Pro keys compatible with the Windows 8.1 Pro with Update 1 installation .iso. I very much doubt they are going to do this and if they do it won't be any time soon.

    Microsoft support are treating your Windows 10 Pro as OEM hardware and hence referring you to Dell. Dell conversely are treating the key as a software issue and Microsoft should be the one to allow you to activate particularly when you supply the Windows 10 Pro key. The instructions seem to point to Microsoft on this one unless you specify with the OEM to Downgrade for you before purchasing the system. However as you know you are stuck somewhere in the ether between the two companies. Microsoft have limited Dell's abilities here. For Dell to fix this now they would need to replace the 4 motherboards on your system to facilitate downgrade rights. I can see why Dell are reluctant to do this. It would have been good to contact Dell before purchasing the systems to see what they could have done for you. I agree though that it should be much simpler a process than it is and that its Microsoft that are causing the confusion.

    As Dell Community Rockstars we don't have that great contact with Microsoft, I don't have any but some of the others might. I have a friend who is a Microsoft MVP so I asked him for some advice. The advice seems to be simply to ignore the OEM UEFI BIOS embedded System Locked preinstallation key completely and use your own key for Windows 8.1 Pro and installation media then to call Microsoft... Of course this assumes you have one... However given your current support experience with Microsoft product activation support I don't know if they will allow you to proceed. I also don't know if you'll have woes in the future if you've activated every system with the same retail key. He referred me to here although I'm sceptical of the instructions here as there were better ways to downgrade to Windows 7 Pro OEM for a Dell OEM system:

    http://heresjaken.com/how-to-downgrade-windows-8-1-pro-oem-to-windows-7-pro/

    https://support.microsoft.com/en-us/kb/2832566

    I think your best bet is to go here and inquire about signing up for volume licensing for 5 devices (the minimum). You can use the chat. Hopefully the specialist for volume licensing should be able to assist you with downgrade rights much better than the standard Microsoft phone activation support:

    https://www.microsoft.com/en-us/licensing/licensing-programs/licensing-programs.aspx#tab=1

    I'm not sure how much this will cost but it can't hurt to ask.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.

  • Keeping in mind that you don't simply "sign up" for volume licensing - you PAY for it. You are PURCHASING Windows license keys. It seems ridiculous to have to pay for licenses to do with them what should be included. You don't have to have OEM media to install a downgrade - you just then have to downgrade as you would without OEM media (and using the target key or KMS client key in the PID.txt file to bypass the key check). The problem with that is where do you get the Windows 8 key to activate the downgrade? It doesn't matter. You can use a TechNet, MSDN, or volume license key, OR you can use a key from ANY other machine, but you will likely have to activate them by phone. Volume licensing was designed to simplify this process (and others) but is not the only way to do it.

  • Okay, I'm the second one who wants to do downgrade from Windows 10 Pro to Windows 8.1 Pro. I bought Dell Precision 5510 with both Windows 7 Pro and Windows 10 Pro licenses.