I have an Inspiron 545 desktop running Windows 7 (upgrade from Vista)
I had a nasty root virus (think it's gone now but want to be sure) and would like to reset to factory settings and wipe it clean.
In F8 > Repair > System Recovery I get the screen with "System Image Recovery"but then there is no recovery available, only option of inserting disc.
Tried inserting my original Dell drivers and applications DVD and the Windows 7 Upgrade DVD but neither work.
The Windows 7 upgrade DVD will let me run the setup.exe from normal desktop and I can click through to custom install. I am then asked which partition to install on.
Either Recovery (D:) or OS (C:).
Will reinstalling Windows 7 this way work and wipe it clean? Which partition do I install on, should it be the OS?
I don't have an original 'Vista' DVD, just the Dell one it came with, with drivers and applications.
Any help would be greatly appreciated.
Apparently, your original Factory Restore (Vista) is intact on the Recovery (D:). Unless you created a System Recovery image on Recovery (D:) with Windows 7, it has no image to restore.
If you do a clean install of Windows 7, it should be installed on the OS (C:) partition. A clean install; i.e., booting from the Windows 7 DVD and reformatting your C: drive would most likely kill a root kitty. However, an in-place reinstall; i.e., installing from the Windows environment might not kill a root kitty unless you instructed it to reformat the C: drive.
It is possible to manually restore your system to its original "as-shipped" Vista configuration if you haven't reformatted or erased the Recovery (D:) drive. You could then upgrade back to Windows 7 with your Windows 7 Upgrade DVD.
You can request a Dell Vista Installation disk from here: support.dell.com/.../backupcd_form
You can download a Vista Recovery ISO from here: neosmart.net/.../windows-vista-recovery-disc-download
Note that this is a Vista Recovery DVD and not a Vista Installation DVD. With it you will have a tool to manually restore your original Vista image if you so desire. Also note that these are free .torrent downloads. Direct ISO download links for a fee are also available on the above site.
If you need assistance doing a manual restore of your original "as-shipped" Vista configuration, please let me know.
Thanks very much for your reply. I didn't realise but I actually do have the Vista DVD! Anyway, I will do a clean install of Windows 7 from the boot menu.
I think the virus has been removed by Kaspersky tools but I want to be sure...
Thanks again for your advice.