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Error message: "Unable to log you on because of an account restriction"

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Error message: "Unable to log you on because of an account restriction"

  • Upon boot-up, I now receive this error message: " Unable to log you in because of an account restriction."
    Computer is a Dell Dimension 4400.
    I'm unable to change the User Name from Administrator and unable to bypass the Password box, or even enter anything into it. Finally, i'm unable to boot up in Safe Mode by hitting F8 during boot-up. What a mess!
    Any ideas would be deeply appreciated.

    Message Edited by monfried on 08-02-200601:10 PM

  • Hi

    if Wondows Xp home you make Accout administrator right  for Earl


    from Chris

    from Chris


    Dell Dimension 1100
    Microsoft Windows XP Home SP3
    2GB of Ram
    Nvidia Geforce FX 5200 256MB
    Intel Celeron CPU 2.53GHz
    Dell E196FP
    HDD WDC WD800BB-75JHCO 80GB C:
    HDD Samsung SV2042H 20GB F:
    TSSTcorp CDRWDVD TS-H492C D:
    Linksys Wireless-G WUSB54GS With SpeedBooster
    Logitech Cordless Desktop EX 90
    Mozilla Firefox 3.5.6

    Microsoft Office Professional Plus 2007


    My Security Software
    Avanquest SystemSuite 9 Professional
    Windows Defender


  • read here;en-us;290109


    now tell us more about not being able to boot into safe mode, be specific. What happens when you F8 and tell it to use safe mode??





    Message Edited by mombodog on 08-02-200612:33 PM

  • Mombodog -
    Thanks. Got it going - finally. Seems much of the problem was caused by a file called GTgina.dll, a file installed by Linksys for its wireless routers. There's a conflict between that file and XP, which has been widely written about if you do a Google search. Anyway, all is well now. Thanks, again.
  • When I turned on my Dell Latitude D800 this morning, I reached the "Log On to Windows" (Windows XP Professional) screen.  Entered my correct User name and Password, then received the Logon Message:  Unable to log you on because of an account restriction.  I am having the same problems Monfried had on 08-02-2006, and I see that he was able to solve the problem, but I don't know how.  I do have a Linksys wireless router, but the other three computers on the system are having no log-in problems. 
  • Laptop May, google is your Friend.
  • Thanks for the Google link.  However, this doesn't seem to be my problem.  The Linksys Wireless USB device is plugged into my desktop, but I'm not using the program, just the hardware (I spent many an hour with the Linksys support people figuring out what was going wrong with my connection, and it turned out that the Linksys software was interfering with the Windows wireless software, so we disabled the Linksys software, and I've had no further problems with the wireless connection). 
    Anyway, the desktop, and another laptop are having no log-in difficulties...just my other laptop, which has its own bluetooth/wireless connection.  And it's just that computer that won't let me get past the LogOn screen.  When I tried to log in via Safe mode, it still brings me to the same LogOn screen, which still gives the "unable to log you on because of an account restriction" message when I type in the correct User name and Password.
    Has anyone seen this error message OUTSIDE of the context of the GTgina.dll issue...a search for the file on the desktop using the Linksys device does not even show the file is active.
  • I suggest sifting through some google returns