Interestingly over last few days I have experienced same problem, not sure why this problem has just started or the cause? Like casl03 I have run AV, AS etc., nothing detected.
My Internet Options Home page is set as my ISP URL so initially thought my ISP server was down (since all other URLs respond OK)? But problem is intermittent, 80% time I receive the Page cannot be displayed message then default myway page URL appears.
Also checked Registry Editor, HKCU/Software/Microsoft/Internet Explorer/Main the data value for Default_Page_URL is the DELL myway page, but data value for Start Page (as is Internet Options setting) is correct, that is, my ISP home page URL? Finally, assume myway has always been on my PC so not sure why it would now start causing Home Page URL problems?
Probably a red herring, but only unusual thing was received an InstallShield auto update about DELL Media Experience CinePlayer, after install obtained strange warning message “This Update is not designed for the application version currently installed”? Strange to get this AFTER being asked to install?
Ok, did that but still start IE with the Dell Start Page here is the website I ALWAYS get: http://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
I want to set my own start page in IE, still need HELP!!!!!!:smileysad:
Message Edited by hrova on 07-08-200610:06 PM
Steps if you have ZoneAlarm 6.5 (taken from JRosenfeld).....
Message Edited by hrova on 07-08-200610:08 PM
Community Member Since 2003
Thanks, I had read Jrosenfeld reply to the lakehaven post. Found it interesting since just upgraded ZAP to v 6.5.722 (previous 6.5.xxx versions had McAfee compatibility & stability issues).
I have contacted Zone Labs (normally very good at replying to tech queries). Will post here if anything to report from my ZA query.
Message Edited by BELL BOY on 07-09-200608:23 PM
Still waiting on reply from Zone Labs. ZAP has numerous features relating to blocking & locking, e.g. engaging Internet Lock & pass-lock permissions but I don’t see any new feature that specifically locks or unlocks IE6 Option Settings Home Page URL. Unless Jrosenfeld post is referring to a Control feature only available in ZoneAlarm Security Suite & not in ZAP?
I have never had to add my ISPs DNS or DHCP servers to the trusted zone
In any case the Home Page problem has ceased & I may have found cause?
I did some IPAddress (IPA) investigations, noted ISP had changed (as normal) my dynamically assigned IPA, in particular the Subnet Mask value (255.255.255.0) that caused similar problems during August 2005. Subnet Mask has now reverted to previous higher IPA group span value & I have no more Home Page URL problems.
ZAP used to give an Add to Zone warning prompt when a new IPA was detected, haven’t seen this prompt for a while, even though ISP has changed my IPA many times?
Message Edited by BELL BOY on 07-10-200604:29 PM
I was thrilled to read the comment about Zone Alarm locking the Home Page. I have been fighting this for days and I have the latest Zone Alarm.
I resolved this by going to Safe Mode and changing the Start Page there. I should have just done that anyway but hadn't. The changed Start Page has held for several days so I guess I'm OK.
I guess this doesn't prove that it was Zone Alarm that caused the problem but at least I found a way to resolve the problem.
I hope this works for others.
Well Zone Labs have replied, will post results tomorrow, had enough for one day.
Info to anyone still interested in topic?
Zone Labs replied, yes there is a new function (under Program Control) called "Change IE Home Page" which has various option settings, default is ASK, which means you would get a warning prompt if some program was trying to change your Home Page. And I’ve tried the other options, but it makes NO difference. It’s part of ZAP OSFirewall function.
Anyway I have concluded that it’s not a program that is changing my Internet Option setting Home Page URL but is simply; when IE6 browser cannot find it, the browser locates & then displays the default page URL. If data value for Default_Page_URL is the DELL myway page URL, then that’s what you see. Therefore this fault will occur if something was blocking the Home Page URL or problems with Home Page URL DNServer.
Sent query (twice) to ISP but still waiting on reply, since problem returned today when ISP changed my IP Address again which included problematic Subnet Mask value 255.255.255.0. Unfortunately my ISP is hopeless at answering tech queries (but the do answer purchase questions, apologies for the cynicism)
Did you uninstall all Google products first, using the info. in this link, steps 2 through 6?
Once you have done that, then change the home page in safe mode.
If that doesn't work, I am stumped....