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We recently purchased a Dell PE R420 server, I thought that once upon a time one could enter the service tag number, and it would tell you exactly what hardware was in that machine. Well I tried and it said well it could have this NIC or maybe that one or perhaps this one.

Well I really do not want to have to remove the server from the rack, open it to see what is in it. Any other way?

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  • The enter-service-tag-for-specific-details feature is "under construction" at the moment and is pretty hit/miss.  You can PM me the Service Tag to see if I can see it on my end if you want, but you can also determine the hardware in Device Manager ... right-click the device, Properties, Details tab, change dropdown to Hardware Ids, then give me the DEV and VEN ID's.

    Are you just installing the OS now?  Which OS?

    Are we talking about the onboard NIC's or an add-in NIC ordered with the server?

  • Hello drooney57

    If you go to support.dell.com and enter the system service tag you can review the configuration under the system configuration tab.

    If you choose the current configuration you can have it analyze the system to determine the current system hardware in case anything has been changed since the original order.

    Thanks

    Daniel Mysinger

    Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

  • I do not have your info to PM you.

  • Yeah I tried that, it was kind of a joke, all kinds of cryptic wording. But thanks :)

  • drooney57

    Yeah I tried that, it was kind of a joke, all kinds of cryptic wording. But thanks :)

    The only utility I can think of that will put your configuration in a simple format is the Server Update Utility/LCC. You can boot to the lifecycle controller(F10) and select platform update. The negative to this method is that it will only display hardware that has an available update.

    The system configuration list contains every component ordered with the server and the components part number. The brief description is just enough to let you know what the product is. Once you locate the component in the list use the part number to search online for more information on that component. The part number is the 5 digit alpha numeric code to the left of the description.

    Thanks

    Daniel Mysinger

    Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

  • You PM by clicking on a user's name, then starting a conversation.  You could also just paste what you see there ... yes, it is cryptic, but there are those of us that can decipher most of it.

    As I also described earlier, post the VEN and DEV ID's from Device Manager (if using Windows).

    Are you looking for the onboard NIC or is this a PCIe NIC added in by Dell or by you?

  • OK, well here goes. Oh and it was installed by Dell.

    Parts Number

    Quantity

    Description

    C108D

    0

    INFORMATION..., LABEL..., BLACK EST

    T845M

    1

    INSTRUCTION..., TRIGGER..., SVC TAG

    H7H0W

    0

    SERVICE CHARGE..., SOFTWARE..., ENTERPRISE SYSTEMS GROUP..., POWEREDGE..., VIDEO..., R420

    WH190

    0

    SERVICE CHARGE..., DRIVER..., DELL BKPLN

    03CCV

    0

    SERVICE CHARGE..., DRIVER..., SERIAL ATTACHED SCSI..., PERC S110, R420

    32T0N

    0

    SERVICE CHARGE..., MZR, UEFI, 12G

    Y634J

    0

    INFORMATION..., MZR, SERVER, SERVER CHASSIS...

    2751P

    0

    Information, Software, Utility Partition, Upgrade, Server

    CFFPK

    0

    INFORMATION..., ROYALTY..., BASE (ASSEMBLY OR GROUP)..., AVOCENT

    DF3MX

    0

    INFORMATION..., 64-BIT, UEFI-MFG, PROCESS

    DXPJV

    0

    SERVICE CHARGE..., MZR, DIAGS, SERVER, SERVER CHASSIS...

    JD509

    1

    LABEL..., REGULATORY..., SIDE, UNIVERSAL..., BLANK ..., V2

    PNGTK

    0

    SERVICE CHARGE..., MZR, DRIVERS (SOFTWARE)..., SERVER, SERVER CHASSIS...

    VMXX2

    0

    SERVICE CHARGE..., SOFTWARE..., ENTERPRISE SYSTEMS GROUP..., POWEREDGE..., CHIP SET..., R420

    23503

    1

    Label, Barcode, Track, System, Generic

    99GM6

    0

    INFORMATION..., ROYALTY..., ENTERPRISE..., NON-MANAGED..., INTEL...

    X40DX

    0

    DIAGNOSTICS..., DIAGS, WBDD, FACTORY...

    3PF0C

    0

    INFORMATION..., ROYALTY, S110, OPROM, 12G

    RFVVP

    0

    SERVICE CHARGE..., SOFTWARE..., NETWORK..., BROADCOM CORPORATION..., V17.2.0

    GD720

    0

    Information, Label, MINI-XPRS- Service-Tag

    94682

    9

    SCREW..., M3X.5X5MM, HEXHEAD..., PHILLIPS HEAD..., THREAD FORMED..., ZINC PLATED STEEL...

    72XWF

    1

    Assembly, Printed Wiring Assy, Planar, Server, Trusted Platform Module, PER420

    CX523

    0

    INFORMATION..., SERVER..., TRUSTED PLATFORM MODULE..., REST OF WORLD..., POWEREDGE...

    08123

    0

    INFORMATION..., NO DELL DIRECT CATALOG

    557M9

    1

    Card, Network, Dell Plus, Broadcom Corporation, 1P, Loop

    94682

    2

    SCREW..., M3X.5X5MM, HEXHEAD..., PHILLIPS HEAD..., THREAD FORMED..., ZINC PLATED STEEL...

    MY297

    1

    Label, Fascia, Intel, CARTON

    VY1GV

    0

    INFORMATION..., C9, ASSR5, R420

    01323

    0

    INFORMATION..., NO ITEM

    23501

    1

    Label, Barcode, System, Box, Generic

    2631F

    1

    Assembly, Digital Video Disk Drive, 8X, 9.5T, Hitachi Lg Data Storage

    74FPM

    0

    INFORMATION..., MEMORY BOARD, MEMORY..., OPTIMIZED

    9NPW3

    1

    ASSEMBLY..., SHROUD..., PLASTIC..., POWER DISTRIBUTION BOARD..., R420/R320

    G8KHX

    1

    ASSEMBLY..., FAN..., 40X40X56, 12V, ASIA VITAL COMPONENTS CO LTD..., R4/3

    JFD57

    1

    KIT..., MEDIA..., DIGITAL VIDEO DISK DRIVE..., DOCUMENT OBJECT MODEL..., V7.1.0

    MY7JN

    1

    GUIDE..., GETTING STARTED..., R420, DELL AMERICAS ORGANIZATION..., BRAZIL CUSTOMER CENTER...

    2D0DX

    1

    KIT..., SHIPPING MATERIAL..., R320/R420

    4NY3T

    1

    ASSEMBLY..., LABEL..., REGULATORY..., FCC1, 550W, 12G

    D2TVG

    0

    INFORMATION..., ADD CPU FAN#6, R5/420

    F28RF

    0

    INFORMATION..., ADD PSU FAN#1, R5/4/320

    K09CJ

    1

    Printed Wiring Assy, Controller, Serial Attached Scsi, H310, Minicard

    R9445

    12

    Screw, M3X.05X4.5MM, Flat Head Machine Screw, Zinc Plated Steel

    M95X4

    2

    Power Supply, 550W, Redundant, Liteon, V1

    2260R

    0

    PREPARATION MATERIAL..., DEVIATION..., SERVICE CHARGE..., INCRS #1

    2J1CF

    1

    KIT..., RACK RAIL..., CABLE MANAGEMENT ARM..., SPRING..., 1U

    4YPPH

    0

    INFORMATION..., ORD-ENTRY, 1333MHZ, RDIMMS

    N50MP

    1

    ASSEMBLY..., LABEL..., REGULATORY..., FCC2, R420, DELL AMERICAS ORGANIZATION...

    P6RNR

    0

    SERVICE CHARGE..., DRIVER..., H310, MINICARD..., SAS-RAID

    TW13J

    4

    Assembly, Carrier, Mounting, Blank, Hard Drive, 2.5, V3

    0G8CN

    1

    Assembly, Printed Wiring Assy, Power Distribution Board, Server, POWER..., 1U, R4/320

    0R215

    2

    Cord, Power, 15A, 125V, 10, 5-15/C13

    3MKMC

    0

    SERVICE CHARGE..., LICENSE KEY..., GENERAL..., 12G

    864KE

    0

    INFORMATION..., PLACEHOLDER, PIECE-PART

    N6523

    0

    INFORMATION..., REDUNDANT..., Power Supply Unit...

    R97C7

    0

    INFORMATION..., IDRAC7, 12G, KEYINSTALLER

    5R203

    0

    INFORMATION..., FLYER, DOCUMENTATION...

    734TT

    0

    INFORMATION..., SOFTWARE..., NORTH..., MEDIA...

    81J34

    0

    SERVICE CHARGE..., LICENSE ENTITLEMENT

    FM833

    3

    Label, Print On Demand, Hard Drive, RECTANGULAR

    V0DXP

    1

    Processor, E52420, 1.9, 15M, SNB, 95W, C2

    V21WY

    1

    SHIPPING MATERIAL..., OPTION..., TRAY..., 1/2U, 3.63H

    W9HK9

    0

    INFORMATION..., LAN ON MOTHERBOARD...

    1U112

    0

    SERVICE CHARGE..., SOFTWARE..., DELL COMPUTER CORPORATION..., NULL-OS

    36THC

    0

    INFORMATION..., IDRAC7, 12G, VALIDATOR

    7KMJ7

    1

    ASSEMBLY..., PRINTED WIRING ASSY..., RISER-1, 2P, R420

    7N438

    0

    INFORMATION..., AUTRY VALIDATOR RESTRICT

    CWJ0X

    1

    KIT..., RDYRL, 1U, SLIDE..., SLIM FORM FACTOR..., KING SLIDE WORKS LTD..., V2

    J894K

    1

    GUIDE..., PRODUCT..., INFORMATION..., SERI, DAO/BCC

    KG7NR

    3

    Assembly, Carrier, Hard Drive, SAS-SATAU, 2.5, V3

    XHMDT

    2

    ASSEMBLY..., HEATSINK..., 5X2.9X1, R520/420320

    6DFD8

    3

    Hard Drive, 146G, SAS6, 15, 2.5, T-12SX, E/C

    7260R

    0

    PREPARATION MATERIAL..., DEVIATION..., SERVICE CHARGE..., INCRS #2

    G8KHX

    1

    ASSEMBLY..., FAN..., 40X40X56, 12V, ASIA VITAL COMPONENTS CO LTD..., R4/3

    P071K

    1

    GUIDE..., PRODUCT..., INFORMATION..., WSI, PE/PV

    RFVVP

    0

    SERVICE CHARGE..., SOFTWARE..., NETWORK..., BROADCOM CORPORATION..., V17.2.0

    V0DXP

    1

    Processor, E52420, 1.9, 15M, SNB, 95W, C2

    2WY0H

    0

    INFORMATION..., MEMORY BOARD, MEMORY..., LOW VOLTAGE...

    P9RN2

    6

    Dual In-Line Memory Module, 8GB, 1333, 2RX4, 8, 240, R, Low Voltage

    N9NRK

    1

    ASSEMBLY..., CHASSIS..., SYSTEM..., 8HPLGHDD, R420

    XR1KF

    0

    SERVICE CHARGE..., LICENSE KEY..., IDRAC7, EXPANSION, EXPAND..., PERP

    Y86C1

    1

    Assembly, Bezel, Front, Metal, 8HD, 1U, R620

  • 557M9 1 Card, Network, Dell Plus, Broadcom Corporation, 1P, Loop

    It's a Broadcom 5720 dual port NIC

    Daniel Mysinger

    Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)