OpenManage will not run on 2012 R2 - Browser type is not supported

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OpenManage will not run on 2012 R2 - Browser type is not supported

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OpenManage version: 7.3.2

Have installed OpenManage Server Administrator Web Server on a virtualised windows server 2012 R2.  Unfortunately this will not run and fails with error: Browser type is not supported.

The intention is to connect to the Hyper-V Host on which we have installed: OpenManage Remote Enablement.

Any suggestions?

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  • You can run OpenManage on the host.  Page 59 of this link gives you a guide:

    ftp://ftp.dell.com/Manuals/all-products/esuprt_software/esuprt_ent_sys_mgmt/esuprt_ent_sys_mgmt_opnmng_sw/dell-opnmang-srvr-admin-v7.3_User's%20Guide3_en-us.pdf

    Follow the guide; let us know if you are still having issues. 

    Regards,

     

    Geoff P
    Dell | Social Outreach Services - Enterprise


    Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device!
    (iOS, Android, Windows)

  • What we have actually installed is:

    On Hyper-V host:

    Dell OpenManage 7.3.2
    Server Administrator Web Server: not installed
    Server Instrumentation -> Management interfaces -> Remote Enablement: Install

    On virtualised server:

    Dell OpenManage 7.3.2
    Server Administrator
    Server Administrator Web Server

    Problem is trying to run Server Administrator on the virtualised 2012 R2 it fails to run with error:

    • Browser type is not supported

    Running Server manager on the Hyper-V host is no solution as we intend to drop that back to server core install when configuration is completed.

  • Get the feeling that Dell OpenManage is not compatible with Windows Server 2012 R2!  Have now installed Server Administrator on the hyper-V host and fails with same error: "Browser type is not supported"

  • So when are Dell going to release a version of OpenManage which is compatible with Server 2012 R2?

  • Version 7.4 is now available: http://downloads.dell.com/FOLDER02020149M/1/OM-SrvAdmin-Dell-Web-WINX64-7.4.0-866_A00.exe

    You may have to edit a server.xml file  for it to work in host:

    I recommended editing

    C:\Program Files\Dell\SysMgt\apache-tomcat\conf\server.xml

    Find where it says

    address="*" and change the * to the ipv4 address of a NIC

     

    Restart the DSM connection service. 

    Geoff P
    Dell | Social Outreach Services - Enterprise


    Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device!
    (iOS, Android, Windows)

  • Thanks Geoff, works perfectly.  Didn't need to make the address change that you described.

    Just installed everything on the hyper-V host, including:
    Server Administrator Web Server
    Remote Enablement

    Then on the virtualized server didn't install anything just created a link to https://VMHost:1311

    Thanks,