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DPACK failed to connect with the VMware VCenter Server


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DPACK failed to connect with the VMware VCenter Server

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Not sure if I'm posting this in the correct place or not, but here goes... I've got a client with 2 Dell PowerEdge servers running as VMware hosts. I'm trying to run Dell Performance Analysis Collection Kit (DPACK) but it will not connect to their VCenter server. It fails with error:

Failed to connect with the VMWare VCenter Server ''.

I've tried using IP, DNS name, FQDN, localhost, and and all fail with same error. I know VCenter is working, but I'm not very familiar with DPACK (first time trying to use it). We've got other clients with VCenter and DPACK connects just fine to that. I read that a certain MS update changed the way SSL works, but I have already uninstalled that KB and I'm still getting the error.

Not sure if this is a vmware issue, or a Windows issue. Just posting anywhere where the right person might see it. Any thoughts?

Thanks, now back to scouring Google for possible solutions


All Replies
  • Chris,

    Is this the download you are using? www.dell.com/.../DriverDetails

    There is another that is Linux based, but has issues on Vmware.

    There is also email support at dpack_support@dell.com if you need it.

    Let me know if this helps.

    Chris Hawk

    Dell | Social Outreach Services - Enterprise
    Get Support on Twitter @DellCaresPro 
    Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

  • Yes that's the download I'm using. Thanks for the email address I'll buzz them!

  • Just wanted to follow-up in case anyone else had a similar issue and stumbles across this. dpack_support@dell.com had me try http instead of https, and that worked! Can't believe I didn't think about that.