Phone Call from "Dell" Support - Dell DSS - Security - Dell Community

Phone Call from "Dell" Support

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Phone Call from "Dell" Support

  • I have recently received 3 calls from someone who says my IP address has been compromised and I need Dell support to take some sort of action concerning my PC. I don't say on the line too long to get much detail, I reported this to Dell Support after the first call but have not heard back as to response. The phone number is the same each time 315-288-0664. The caller has not mastered the English language so it sounds very fishy. Has anyone else had this call or is it by chance legitimate?

  • Hello There,

    I don't believe this to be legitimate at all.  I would block the number using your mobile phone OS or phone service provider.  

    If you haven't recently I would probably also update passwords for sites you frequent online just to be on the safe side.

    Best Regards,

    Best Regards,

    Stephen O

    Senior Principal Engineer, Support & Delivery Services

    Dell Data Security

    Need Immediate help? Please call DDS Support @ +1.877.459.7304 Ext. 4310039

  • i also received a similar call and he wanted me to give him a check and i wouldn't. i have the number - 888-630-3350