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DDPE Blocking Windows Update

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DDPE Blocking Windows Update

  • Hi All,

    Having some issues applying windows updates to multiple systems in our network, a mix between windows 8.1 / 10 Professional x64.

    Once they are apart of the Domain and DDPE is rolled out they cannot install updates, if we leave the domain and log in as local admin which doesn't have DDPE rolled out they install fine,

    Is there any correct way to roll out DDPE along with windows updates?

    Thanks,

    Ryan

  • Hi RyanIG,

    Windows updates are not typically affected by DDP | E outside of Windows Feature updates (upgrading to Windows 10 from Windows 8.1, or the "feature" builds of Windows 10 [i.e "Creators" update or "Anniversary" Update]).

    Do you have more information on the issue you're encountering? Which specific updates are you attempting to install? What version of DDP | E are you currently running within your environment?

    Dale

    L4 Support

    Dell Data Protection | Encryption

    Need Immediate help? Please call DDP |E Support @ +1.877.459.7304 Ext. 4310039

  • Hey Dale,

    It's actually a Feature update we are seeing this issue with(1703) below is a screenshot of what we are seeing,

    http://imgur.com/a/3LwET

    Is there anyway to install these updates while still apart of the domain ?

    We're running version - 8.12.0.26 of DDPE | E

  • hi RyanIG!

    the error you are seeing is specifically due to not having ran WSProbe -z before attempting to run the update. could we run through this process:

    - Close the Update window

    - open an administrative command prompt

    - run the command "Wsprobe -z" (no quotes)

    - attempt to re-run the Windows Feature Update

    if you reboot before the update kicks off, you will have to re-run the WSProbe -z command from an administrative command prompt.

    Dale

    L4 Support

    Dell Data Protection | Encryption

    Need Immediate help? Please call DDP |E Support @ +1.877.459.7304 Ext. 4310039