We recently purchased a few licenses for the Advanced Threat Protection for use with our DDPE software. I have the licenses added to our management server and I have the service enabled but I'm not understanding how to actually know it's being in use. I read somewhere on the remote management console page you have to have a plug in?
Can anyone shed some light on this?
ATP is a separate install package that you can obtain from ddpe.credant.com. Once that package is installed and the ATP option is chosen the device should register to the server then you can click on Enterprise > Advanced Events to see all the new ATP details.
If you're still having difficulty or need a reset password to our ddpe.credant.com portal please register a ticket with our dedicated support queue at 877.459.7304 Ext. 4310039.
Senior Principal Engineer, Support & Delivery Services
Dell Data Security
Need Immediate help? Please call DDS Support @ +1.877.459.7304 Ext. 4310039