Hello I have a harddrive that have SED and I have enabled encryption via DDP software that comes with dell. I can authenticate with my user/pass at PBA and I have also *.dat files. So only thing i need is "windows recovery kit" that was detailed at to create bootalbe media that contains DELL OPAL SED Recovery Utility. Support unable to deliver so I need to download this
This is available directly through support. if you could direct message me with your email address, i can make a download link for you for these tools.
To get ahold of support, you can call our queues directly at 877.459.7304 Ext. 4310039
Dell Data Protection | Encryption
Need Immediate help? Please call DDP |E Support @ +1.877.459.7304 Ext. 4310039
I have sent you my email Dale in my request you to add you as friend