Hello. Strange problem here which occurs (so far) only on the new E7450 model laptops with DDPE installed. Only tried with Windows 7 Pro 64 bit installed.
Anybody else getting this combination of DDPE/E7450/F8 safemode, or have any answers from Dell support?
We do need further information to help troubleshoot this issue. Do you know the specific version of DDP | E that you are leveraging? The E7450s we did have issues with early BIOS revisions and SED management due to a new way with how the data is passed from the drive to the OS. I would definitely suggest updating BIOS and using the latest version of DDP | E available.
if possible, would you be able to open a ticket with support at 877.459.7304 Ext. 4310039
or via techdirect.dell.com
Dell Data Protection | Encryption
Need Immediate help? Please call DDP |E Support @ +1.877.459.7304 Ext. 4310039