SR <private data> SED drive locked by security tools - Dell DSS - Security - Dell Community

SR <private data> SED drive locked by security tools

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SR <private data> SED drive locked by security tools

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Hello:
The other day call Dell technical support, because I have a laptop with DDP blocked.
The Tenico sent me instructions to follow. But now I can not go because I do not find it anywhere "Windows Recovery Kit" folder. Where I can find or download folder?

In the subject are the number of the call.

Greetings and thanks:

Jesús

All Replies
  • I have the same problem here. Have you managet to get "Windows Recovery Kit" already defined at www.dell.com/.../SLN293247

  • Hi Jesus_Ayra,

    This is available directly through support. if you could direct message me with your email address, i can make a download link for you for these tools.

    To get ahold of support, you can call our queues directly at 877.459.7304 Ext. 4310039

    -Dale

    Dale

    L4 Support

    Dell Data Protection | Encryption

    Need Immediate help? Please call DDP |E Support @ +1.877.459.7304 Ext. 4310039