Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
On the printer, press Setup, then select Maintenance and press OK. Use the arrow buttons to select Replace Printhead and press OK Take out the cartridges and place them on their side. Now remove the printhead and wipe the copper section with a lint-free cloth(coffee filter works great) Put the printhead back in and then put the cartridges in carefully to make sure the lip is in the correct place.
Insert the ink cartridge. Using two hands, slide the front end of the cartridge into the printhead and then press down on the back of the cartridge until you feel the cartridge click into place.
Still having problems, please post back in the Dell Printers Forum. Thanks.
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Thanks so much!! Followed these instructions and now my black and color ink cartridges are both printing again. :)