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ST2220L Issues in both Windows Home 10 1703 and 1709

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ST2220L Issues in both Windows Home 10 1703 and 1709

This question has been answered by DELL-Chris M

For the past week I have been having a couple issues with the monitor.

1) Will no longer wake up from sleep.  Like previous posts concerning different models, I have to power off/power on the PC.  Instead of this "less than elegant solution" I set Windows to never put the PC to sleep, and press the power button on the monitor to turn it off.

2) I use a CAD program called Sketchup., and it is no longer responsive to certain tasks.  In searching their forums, I have discovered that other users were having the same problems using Dell monitors, and some have determined that there is a problem with the driver.  I didn't feel comfortable with their resolutions, so I haven't implemented their "fixes".

I was experiencing these problems in both Windows Home 10 1703 and Windows Home 10 1709 (updated today).

Here are some further details:

PC: Dell Inspiron 3650 i5-5400 (2.71 GHz) processor; 8 Gb Ram; 64-bit OS

Monitor Connection: VGA.

I'm hoping that someone would be able to shed some light as to remedies to these problems.  Thank you in advance.

Verified Answer
  • The 2010 ST2220L was never tested/validated by Dell to run in Windows 10. This means that we never created a Windows 10 specific driver for the ST2220L. So Windows 10 is installing a "generic" monitor driver. Which could be the genesis of all these issues. Since both the ST2220L and the Inspiron 3650 have HDMI, it might be worth testing =
    Inspiron 3650 onboard HDMI out port --> HDMI to HDMI cable --> ST2220L HDMI in port

All Replies
  • The 2010 ST2220L was never tested/validated by Dell to run in Windows 10. This means that we never created a Windows 10 specific driver for the ST2220L. So Windows 10 is installing a "generic" monitor driver. Which could be the genesis of all these issues. Since both the ST2220L and the Inspiron 3650 have HDMI, it might be worth testing =
    Inspiron 3650 onboard HDMI out port --> HDMI to HDMI cable --> ST2220L HDMI in port

  • Chris--

    Thank you for the quick reply.  I'll try your suggestion...but...I'm still at a loss as to why I've been running Windows 10 since I've had the PC,  and had no issues with the monitor up until last week.

    Again...thanks for your help.

  • Not sure. My guess is that Windows 10 updates had to have installed a different driver to cause the issue.